Resolved after 5 hours 18 minutes, affecting Analytics API, on March 13, 2026.
Transcripts logs are now being properly captured, but still issues with displaying/fetching them.
Affected components
Analytics API
Update timeline
- investigating Mar 13, 2026, 03:39 PM UTC
Analytics data may be slow or missing during this period. Does not affect creator, live agents or transcripts.
- identified Mar 13, 2026, 03:48 PM UTC
Transcripts affected, no new logs can currently be saved. Does not affect creator, live agents.
- monitoring Mar 13, 2026, 07:37 PM UTC
Transcripts logs are now being properly captured, but still issues with displaying/fetching them.
- resolved Mar 13, 2026, 08:58 PM UTC
transcripts working as normal, currently recovering transcripts
Your product runs on more than Voiceflow
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services