Resolved after 1 hour 22 minutes, affecting Live IVRs / Chatbots / Dialog API, on March 31, 2026.
This issue has been resolved. Widgets are now correctly loading the production version of projects as expected.
Affected components
Live IVRs / Chatbots / Dialog API
Update timeline
- investigating Mar 31, 2026, 03:18 PM UTC
Chat widgets may be loading the development version of a project instead of the production version, even when the version ID is set to production. Our team is actively investigating.
- resolved Mar 31, 2026, 04:40 PM UTC
This issue has been resolved. Widgets are now correctly loading the production version of projects as expected.
Your product runs on more than Voiceflow
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services