Resolved after 7 hours 11 minutes, affecting Knowledge Base Retrieval, on July 8, 2026.
This incident has been resolved. Knowledge Base retrieval is now functioning normally.
Affected components
Knowledge Base Retrieval
Update timeline
- investigating Jul 08, 2026, 01:28 PM UTC
We are currently investigating reports of agents failing to retrieve content from the Knowledge Base. We will provide updates as our investigation progresses.
- monitoring Jul 08, 2026, 08:02 PM UTC
A fix has been deployed and we are actively monitoring to ensure the issue has been fully resolved.
- resolved Jul 08, 2026, 08:40 PM UTC
This incident has been resolved. Knowledge Base retrieval is now functioning normally.
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