Voiceflow incident

Secrets Variable Substitution Failing

Resolved after 2 hours, affecting Deepgram and Knowledge Base Upload / Sync and 1 more, on June 1, 2026.

resolved Jun 01, 2026, 09:00 PM UTC

We experienced an incident affecting secrets. A change intended to prevent secrets from being exposed in logs inadvertently broke variable substitution in certain areas of the platform. This incident is now resolved.

Started
Jun 01, 2026, 07:00 PM UTC
Resolved
Jun 01, 2026, 09:00 PM UTC
Duration
2h
Detected by Pingoru
Jun 01, 2026, 07:00 PM UTC

Affected components

DeepgramKnowledge Base Upload / SyncLogin / SSOKnowledge Base RetrievalKB Management APIAnalytics APIVoiceflow CreatorVoiceflow WebsiteNLU Model TrainingLive IVRs / Chatbots / Dialog API

Update timeline

  1. investigating Jun 01, 2026, 07:00 PM UTC

    We experienced an incident affecting secrets. A change intended to prevent secrets from being exposed in logs inadvertently broke variable substitution in certain areas of the platform.

  2. resolved Jun 01, 2026, 09:00 PM UTC

    We experienced an incident affecting secrets. A change intended to prevent secrets from being exposed in logs inadvertently broke variable substitution in certain areas of the platform. This incident is now resolved.

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