Resolved after 1 day 17 hours, affecting Deepgram and Knowledge Base Upload / Sync and 1 more, on May 8, 2026.
AWS has resolved the data center issue that caused high latency and elevated errors. Our services are fully operational.
Affected components
Update timeline
- investigating May 08, 2026, 01:20 AM UTC
Upstream cloud provider reporting elevated errors and latency
- monitoring May 08, 2026, 04:28 AM UTC
We are aware of an ongoing AWS infrastructure issue affecting one Availability Zone in the US-EAST-1 region. Some services may experience increased latency or intermittent errors while AWS continues restoration work. Our team is actively monitoring the situation
- monitoring May 09, 2026, 06:29 PM UTC
AWS has resolved the data center issue that caused high latency and elevated errors. Our services are fully operational.
- resolved May 09, 2026, 06:30 PM UTC
Our services are fully operational.
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