VMware Workspace ONE Outage History

Started Jun 26, 2026, 12:06 PM UTC· resolved Jun 30, 2026, 12:42 PM UTC

1. scheduled Jun 26, 2026, 12:06 PM UTC

   Omnissa Connect are performing maintenance on infrastructure in United States. Services will remain accessible during the update with only a few minutes of possibly slower response times and, in some cases, a small number of failed request that are expected to succeed on retry. Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.

Read the full incident report →

Started Jun 26, 2026, 12:01 PM UTC· resolved Jul 06, 2026, 01:38 PM UTC

1. scheduled Jun 26, 2026, 12:01 PM UTC

   Omnissa Connect are performing maintenance on infrastructure in United States. Services will remain accessible during the update with only a few minutes of possibly slower response times and, in some cases, a small number of failed request that are expected to succeed on retry. Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.

2. scheduled Jul 06, 2026, 10:30 AM UTC

   Maintenance will begin as scheduled in 60 minutes.

3. in progress Jul 06, 2026, 11:30 AM UTC

   Scheduled maintenance is currently in progress. We will provide updates as necessary.

Read the full incident report →

Started Jun 25, 2026, 10:55 PM UTC· resolved Jul 13, 2026, 03:09 PM UTC

1. scheduled Jun 25, 2026, 10:55 PM UTC

   Omnissa Access and Workspace ONE Hub Services are performing scheduled maintenance for the Access and Hub products. Domains impacted: • jp.wss.workspaceone.com Maintenance Window: • Start: 2026-07-13, 13:00 UTC • End: 2026-07-13, 15:00 UTC Impact: • A few minutes of possibly slower response times • Potentially a small number of failed requests that are expected to succeed on retry. Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.

2. scheduled Jul 13, 2026, 12:00 PM UTC

   Maintenance will begin as scheduled in 60 minutes.

3. in progress Jul 13, 2026, 01:00 PM UTC

   Scheduled maintenance is currently in progress. We will provide updates as necessary.

Read the full incident report →

Started Jun 25, 2026, 10:55 PM UTC· resolved Jul 10, 2026, 11:03 AM UTC

1. scheduled Jun 25, 2026, 10:55 PM UTC

   Omnissa Access and Workspace ONE Hub Services are performing scheduled maintenance for the Access and Hub products. Domains impacted: • us1.wss.workspaceone.com • ca.wss.workspaceone.com • workspaceair.com • workspaceoneaccess.com Maintenance Window: • Start: 2026-07-10, 08:00 UTC • End: 2026-07-10, 11:00 UTC Impact: • A few minutes of possibly slower response times • Potentially a small number of failed requests that are expected to succeed on retry. Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.

2. scheduled Jul 10, 2026, 07:00 AM UTC

   Maintenance will begin as scheduled in 60 minutes.

3. in progress Jul 10, 2026, 08:00 AM UTC

   Scheduled maintenance is currently in progress. We will provide updates as necessary.

Read the full incident report →

Started Jun 25, 2026, 10:55 PM UTC· resolved Jul 09, 2026, 06:06 PM UTC

1. scheduled Jun 25, 2026, 10:55 PM UTC

   Omnissa Access and Workspace ONE Hub Services are performing scheduled maintenance for the Access and Hub products. Domains impacted: • de.wss.workspaceone.com • uk.wss.workspaceone.com • ie.wss.workspaceone.com Maintenance Window: • Start: 2026-07-09, 16:00 UTC • End: 2026-07-09, 18:00 UTC Impact: • A few minutes of possibly slower response times • Potentially a small number of failed requests that are expected to succeed on retry. Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.

2. scheduled Jul 09, 2026, 03:00 PM UTC

   Maintenance will begin as scheduled in 60 minutes.

3. in progress Jul 09, 2026, 04:00 PM UTC

   Scheduled maintenance is currently in progress. We will provide updates as necessary.

Read the full incident report →

Started Jun 25, 2026, 10:54 PM UTC· resolved Jul 08, 2026, 03:11 PM UTC

1. scheduled Jun 25, 2026, 10:54 PM UTC

   Omnissa Access and Workspace ONE Hub Services are performing scheduled maintenance for the Access and Hub products. Domains impacted: • au.wss.workspaceone.com • in.wss.workspaceone.com • sg.wss.workspaceone.com Maintenance Window: • Start: 2026-07-08, 13:00 UTC • End: 2026-07-08, 15:00 UTC Impact: • A few minutes of possibly slower response times • Potentially a small number of failed requests that are expected to succeed on retry. Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.

2. scheduled Jul 08, 2026, 12:00 PM UTC

   Maintenance will begin as scheduled in 60 minutes.

3. in progress Jul 08, 2026, 01:00 PM UTC

   Scheduled maintenance is currently in progress. We will provide updates as necessary.

Read the full incident report →

Started Jun 25, 2026, 06:19 PM UTC· resolved Jun 25, 2026, 06:48 PM UTC

1. identified Jun 25, 2026, 06:19 PM UTC

   Omnissa Workspace ONE is investigating reports of availability issues with Shared SaaS system - CN1506. Omnissa Cloud Services portal has been updated for customers affected by this event. System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.

2. monitoring Jun 25, 2026, 06:45 PM UTC

   Omnissa Workspace ONE has noted improved stability with SaaS environments. Operations teams continue to actively work towards complete recovery.

3. resolved Jun 25, 2026, 06:48 PM UTC

   The issue is now resolved. We apologize for the inconvenience and thank you for your patience and continued support. Operations teams will continue to monitor system performance levels and investigate the root cause of the issue. System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.

Read the full incident report →

Started Jun 25, 2026, 02:21 PM UTC· resolved Jun 26, 2026, 12:01 AM UTC

1. identified Jun 25, 2026, 02:21 PM UTC

   Omnissa Access is investigating intermittent SSL Handshake issues in United States (Partial Region). We will provide more information shortly.

2. identified Jun 25, 2026, 02:27 PM UTC

   Omnissa Access has completed actions to remediate the issues and confirm that the services are available. Operations teams are continuing to monitor the availability of the service to ensure the recovery is complete.

3. identified Jun 25, 2026, 02:32 PM UTC

   The issue is now resolved. We apologize for the inconvenience and thank you for your patience and continued support. Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.

4. resolved Jun 26, 2026, 12:01 AM UTC

   The issue is now resolved. We apologize for the inconvenience and thank you for your patience and continued support. Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.

Read the full incident report →

Started Jun 24, 2026, 05:26 PM UTC· resolved Jul 09, 2026, 03:04 AM UTC

1. scheduled Jun 24, 2026, 05:26 PM UTC

   Omnissa Access and Workspace ONE Hub Services will be replacing the TLS certificate for access.gc.workspaceone-gov.com. There is no downtime for this change however some customers may have implemented solutions that require review or an update when the TLS certificate is replaced. See Omnissa Access SaaS TLS certificates renewal and replacement process (https://kb.omnissa.com/s/article/88153) for additional information. Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.

2. scheduled Jul 08, 2026, 11:00 PM UTC

   Maintenance will begin as scheduled in 60 minutes.

3. in progress Jul 09, 2026, 12:00 AM UTC

   Scheduled maintenance is currently in progress. We will provide updates as necessary.

Read the full incident report →

Started Jun 24, 2026, 03:33 PM UTC· resolved Jul 01, 2026, 09:19 AM UTC

1. scheduled Jun 24, 2026, 03:33 PM UTC

   Horizon Cloud Service First-Gen is undergoing the weekly scheduled maintenance on the Horizon Cloud Console Access. Maintenance Window: • Start: Wednesday, July 01, 2026, 03:30 UTC • End: Wednesday, July 01, 2026, 06:30 UTC Impact: • There is no impact on end-users and their ability to connect to their desktops. • During this maintenance there will be a brief (not more than 2 minutes) downtime on the Administration Console. Administrative functions will be unavailable or may appear offline during this period. Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems. Additional Information and Support: Please visit Service Support Website at Customer Connect (https://customerconnect.omnissa.com/home) to submit a case through Customer Connect. For information on contacting service support, see How to file a Support Request in Customer Connect (https://kb.omnissa.com/s/article/2006985). Thanks for your patience. Additional Information: Omnissa Horizon Cloud Service Team will provide additional updates on our Unified Status page (http://status.workspaceone.com) until the maintenance activity is complete.

2. in progress Jul 01, 2026, 03:30 AM UTC

   Scheduled maintenance is currently in progress. We will provide updates as necessary.

3. in progress Jul 01, 2026, 06:22 AM UTC

   We need 4 hours of extension to complete this maintenance. We apologize for the inconvenience. Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.

Read the full incident report →

Started Jun 24, 2026, 03:16 PM UTC· resolved Jun 29, 2026, 12:33 PM UTC

1. scheduled Jun 24, 2026, 03:16 PM UTC

   Horizon Cloud Service First-Gen is scheduled to conduct maintenance on the Universal Broker in the Japan region during the maintenance window outlined below. Maintenance Window: • Start: Monday, June 29, 2026, 11:30 UTC • End: Monday, June 29, 2026, 15:30 UTC Impact: • Customers using Universal Broker may experience intermittent issues accessing their desktops and applications during the maintenance window. • The Universal Broker Console will be unavailable for up to 30 minutes during the maintenance period. Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems. Additional Information and Support: Please visit Service Support Website at Customer Connect (https://customerconnect.omnissa.com/home) to submit a case through Customer Connect. For information on contacting service support, see How to file a Support Request in Customer Connect (https://kb.omnissa.com/s/article/2006985). Thanks for your patience. Additional Information: Omnissa Horizon Cloud Service Team will provide additional updates on our Unified Status page (http://status.workspaceone.com) until the maintenance activity is complete.

2. in progress Jun 29, 2026, 11:30 AM UTC

   Scheduled maintenance is currently in progress. We will provide updates as necessary.

Read the full incident report →

Started Jun 23, 2026, 07:23 PM UTC· resolved Jun 30, 2026, 02:02 PM UTC

1. scheduled Jun 23, 2026, 07:23 PM UTC

   Omnissa Connect are performing maintenance on infrastructure in United States. Services will remain accessible during the update with only a few minutes of possibly slower response times and, in some cases, a small number of failed request that are expected to succeed on retry. Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.

2. scheduled Jun 30, 2026, 10:00 AM UTC

   Maintenance will begin as scheduled in 60 minutes.

3. in progress Jun 30, 2026, 11:00 AM UTC

   Scheduled maintenance is currently in progress. We will provide updates as necessary.

Read the full incident report →

Started Jun 23, 2026, 06:19 PM UTC· resolved Jul 17, 2026, 07:10 PM UTC

1. scheduled Jun 23, 2026, 06:19 PM UTC

   Omnissa Access and Workspace ONE Hub Services will be replacing the TLS certificate for *.jp.wss.workspaceone.com. There is no downtime for this change however some customers may have implemented solutions that require review or an update when the TLS certificate is replaced. See Omnissa Access SaaS TLS certificates renewal and replacement process (https://kb.omnissa.com/s/article/88153) for additional information. Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.

2. scheduled Jul 15, 2026, 04:12 AM UTC

   Please be advised that this scheduled maintenance has been changed. Please note the details below: Old schedule: Friday, Jul 17, 09:30 UTC New schedule: Friday, Jul 17, 17:00 UTC Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.

3. scheduled Jul 17, 2026, 04:00 PM UTC

   Maintenance will begin as scheduled in 60 minutes.

4. in progress Jul 17, 2026, 05:00 PM UTC

   Scheduled maintenance is currently in progress. We will provide updates as necessary.

Read the full incident report →

Started Jun 23, 2026, 04:29 AM UTC· resolved Jun 23, 2026, 05:02 AM UTC

1. investigating Jun 23, 2026, 04:29 AM UTC

   Omnissa Workspace ONE is investigating reports of performance issues with SaaS environments. Operations teams have identified the issue with database infrastructure and are actively working to resolve it. Omnissa Cloud Services portal has been updated for customers affected by this event. Please check the Omnissa Cloud Services portal to confirm if your environment is affected by this event. System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.

2. resolved Jun 23, 2026, 05:02 AM UTC

   The issue is now resolved. We apologize for the inconvenience and thank you for your patience and continued support. Operations teams will continue to monitor system performance levels and investigate the root cause of the issue. System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.

Read the full incident report →

Started Jun 21, 2026, 11:36 PM UTC· resolved Jul 18, 2026, 07:35 PM UTC

1. scheduled Jun 21, 2026, 11:36 PM UTC

   Workspace ONE UEM and Assist are scheduled to undergo maintenance on July 10th, 2026 Maintenance Window: • Start: Friday, July 10th, 2026, 15:00 UTC • End: Friday, July 10th, 2026, 19:00 UTC Change: Infrastructure Patching Customer Impact: Omnissa Cloud Services portal has been updated for all customers in scope for this maintenance. During the window customer end-users may experience intermediate latency and timeouts. Downtime: 5 min on average System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.

2. scheduled Jul 18, 2026, 02:00 PM UTC

   Maintenance will begin as scheduled in 60 minutes.

3. in progress Jul 18, 2026, 03:00 PM UTC

   Scheduled maintenance is currently in progress. We will provide updates as necessary.

4. in progress Jul 18, 2026, 07:11 PM UTC

   Scheduled maintenance is taking longer than expected and is running over the allotted window. Please standby for further updates. During this delay, service will be available for end-users who may experience intermittent latency and timeouts. We appreciate your patience and continued support while we continue to improve our systems. System reliability is a top priority at Omnissa Workspace ONE.

Read the full incident report →

Started Jun 21, 2026, 11:33 PM UTC· resolved Jul 12, 2026, 08:13 AM UTC

1. scheduled Jun 21, 2026, 11:33 PM UTC

   Workspace ONE UEM and Assist are scheduled to undergo maintenance on June 7th, 2026 Maintenance Window: • Start: Sunday, July 12th, 2026, 1:00 UTC • End: Sunday, July 12th, 2026, 5:00 UTC Change: Infrastructure Patching Customer Impact: Omnissa Cloud Services portal has been updated for all customers in scope for this maintenance. During the window customer end-users can expect intermediate latency and timeouts. Downtime: 5 min on average System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.

2. scheduled Jul 12, 2026, 12:00 AM UTC

   Maintenance will begin as scheduled in 60 minutes.

3. in progress Jul 12, 2026, 01:00 AM UTC

   Scheduled maintenance is currently in progress. We will provide updates as necessary.

4. in progress Jul 12, 2026, 05:00 AM UTC

   Scheduled maintenance is taking longer than expected and is running over the allotted window. Please standby for further updates. During this delay, service will be available for end-users who may experience intermittent latency and timeouts. We appreciate your patience and continued support while we continue to improve our systems. System reliability is a top priority at Omnissa Workspace ONE.

5. in progress Jul 12, 2026, 05:57 AM UTC

   Scheduled maintenance is taking longer than expected and is running over the allotted window. Please standby for further updates. During this delay, service will be available for end-users who may experience intermittent latency and timeouts. The following systems are impacted by the delay: CN1343 CN274 CN1497 We appreciate your patience and continued support while we continue to improve our systems. System reliability is a top priority at Omnissa Workspace ONE.

6. in progress Jul 12, 2026, 06:57 AM UTC

   Scheduled maintenance is taking longer than expected and is running over the allotted window. Please standby for further updates. During this delay, service will be available for end-users who may experience intermittent latency and timeouts. The following systems are impacted by the delay: CN1497 We appreciate your patience and continued support while we continue to improve our systems. System reliability is a top priority at Omnissa Workspace ONE.

7. in progress Jul 12, 2026, 07:56 AM UTC

   Scheduled maintenance is taking longer than expected and is running over the allotted window. Please standby for further updates. During this delay, service will be available for end-users who may experience intermittent latency and timeouts. The following systems are impacted by the delay: CN1497 We appreciate your patience and continued support while we continue to improve our systems. System reliability is a top priority at Omnissa Workspace ONE.

Read the full incident report →

Started Jun 21, 2026, 11:29 PM UTC· resolved Jul 11, 2026, 04:57 AM UTC

1. scheduled Jun 21, 2026, 11:29 PM UTC

   Workspace ONE UEM and Assist are scheduled to undergo maintenance on July 11th, 2026. Maintenance Window: • Start: Saturday, July 11th, 2026, 1:00 UTC • End: Saturday, July 11th, 2026, 5:00 UTC Change: Infrastructure Patching Customer Impact: Omnissa Cloud Services portal has been updated for all customers in scope for this maintenance. During the window customer end-users can expect intermediate latency and timeouts. Downtime: 5 min on average System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.

2. scheduled Jul 11, 2026, 12:00 AM UTC

   Maintenance will begin as scheduled in 60 minutes.

3. in progress Jul 11, 2026, 01:01 AM UTC

   Scheduled maintenance is currently in progress. We will provide updates as necessary.

Read the full incident report →

Started Jun 21, 2026, 11:27 PM UTC· resolved Jul 11, 2026, 04:57 AM UTC

1. scheduled Jun 21, 2026, 11:27 PM UTC

   Workspace ONE UEM and Assist are scheduled to undergo maintenance on July 11th, 2026. Maintenance Window: • Start: Saturday, July 11th, 2026, 1:00 UTC • End: Saturday, July 11th, 2026, 5:00 UTC Change: Infrastructure Patching Customer Impact: Omnissa Cloud Services portal has been updated for all customers in scope for this maintenance. During the window customer end-users can expect intermediate latency and timeouts. Downtime: 5 min on average System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.

2. scheduled Jul 11, 2026, 12:00 AM UTC

   Maintenance will begin as scheduled in 60 minutes.

3. in progress Jul 11, 2026, 01:00 AM UTC

   Scheduled maintenance is currently in progress. We will provide updates as necessary.

Read the full incident report →

Started Jun 21, 2026, 11:21 PM UTC· resolved Jul 11, 2026, 04:57 AM UTC

1. scheduled Jun 21, 2026, 11:21 PM UTC

   Workspace ONE UEM and Assist are scheduled to undergo maintenance on July 11th, 2026. Maintenance Window: • Start: Saturday, July 11th, 2026, 1:00 UTC • End: Saturday, July 11th, 2026, 5:00 UTC Change: Infrastructure Patching Customer Impact: Omnissa Cloud Services portal has been updated for all customers in scope for this maintenance. During the window customer end-users can expect intermediate latency and timeouts. Downtime: 5 min on average System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.

2. scheduled Jul 11, 2026, 12:00 AM UTC

   Maintenance will begin as scheduled in 60 minutes.

3. in progress Jul 11, 2026, 01:00 AM UTC

   Scheduled maintenance is currently in progress. We will provide updates as necessary.

Read the full incident report →

Started Jun 21, 2026, 11:13 PM UTC· resolved Jul 10, 2026, 07:55 PM UTC

1. scheduled Jun 21, 2026, 11:13 PM UTC

   Workspace ONE UEM and Assist are scheduled to undergo maintenance on July 10th, 2026 Maintenance Window: • Start: Friday, July 10th, 2026, 15:00 UTC • End: Friday, July 10th, 2026, 19:00 UTC Change: Infrastructure Patching Customer Impact: Omnissa Cloud Services portal has been updated for all customers in scope for this maintenance. During the window customer end-users may experience intermediate latency and timeouts. Downtime: 5 min on average System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.

2. scheduled Jul 10, 2026, 02:01 PM UTC

   Maintenance will begin as scheduled in 60 minutes.

3. in progress Jul 10, 2026, 03:00 PM UTC

   Scheduled maintenance is currently in progress. We will provide updates as necessary.

Read the full incident report →

Started Jun 21, 2026, 11:11 PM UTC· resolved Jul 10, 2026, 07:06 PM UTC

1. scheduled Jun 21, 2026, 11:11 PM UTC

   Workspace ONE UEM and Assist are scheduled to undergo maintenance on July 10th, 2026 Maintenance Window: • Start: Friday, July 10th, 2026, 15:00 UTC • End: Friday, July 10th, 2026, 19:00 UTC Change: Infrastructure Patching Customer Impact: Omnissa Cloud Services portal has been updated for all customers in scope for this maintenance. During the window customer end-users may experience intermediate latency and timeouts. Downtime: 5 min on average System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.

2. scheduled Jul 10, 2026, 02:01 PM UTC

   Maintenance will begin as scheduled in 60 minutes.

3. in progress Jul 10, 2026, 03:01 PM UTC

   Scheduled maintenance is currently in progress. We will provide updates as necessary.

Read the full incident report →

Started Jun 21, 2026, 11:08 PM UTC· resolved Jul 10, 2026, 07:06 PM UTC

1. scheduled Jun 21, 2026, 11:08 PM UTC

   Workspace ONE UEM and Assist are scheduled to undergo maintenance on July 10th, 2026 Maintenance Window: • Start: Friday, July 10th, 2026, 15:00 UTC • End: Friday, July 10th, 2026, 19:00 UTC Change: Infrastructure Patching Customer Impact: Omnissa Cloud Services portal has been updated for all customers in scope for this maintenance. During the window customer end-users may experience intermediate latency and timeouts. Downtime: 5 min on average System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.

2. scheduled Jul 10, 2026, 02:01 PM UTC

   Maintenance will begin as scheduled in 60 minutes.

3. in progress Jul 10, 2026, 03:00 PM UTC

   Scheduled maintenance is currently in progress. We will provide updates as necessary.

Read the full incident report →

Started Jun 21, 2026, 11:04 PM UTC· resolved Jul 10, 2026, 07:06 PM UTC

1. scheduled Jun 21, 2026, 11:04 PM UTC

   Workspace ONE UEM and Assist are scheduled to undergo maintenance on July 10th, 2026 Maintenance Window: • Start: Friday, July 10th, 2026, 15:00 UTC • End: Friday, July 10th, 2026, 19:00 UTC Change: Infrastructure Patching Customer Impact: Omnissa Cloud Services portal has been updated for all customers in scope for this maintenance. During the window customer end-users may experience intermediate latency and timeouts. Downtime: 5 min on average System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.

2. scheduled Jul 10, 2026, 02:01 PM UTC

   Maintenance will begin as scheduled in 60 minutes.

3. in progress Jul 10, 2026, 03:00 PM UTC

   Scheduled maintenance is currently in progress. We will provide updates as necessary.

Read the full incident report →

Started Jun 19, 2026, 08:14 AM UTC· resolved Jun 26, 2026, 08:23 AM UTC

1. scheduled Jun 19, 2026, 08:14 AM UTC

   Horizon Cloud Service First-Gen is scheduled to conduct maintenance on the Universal Broker in the US region during the maintenance window outlined below. Maintenance Window: • Start: Friday, June 26, 2026, 04:30 UTC • End: Friday, June 26, 2026, 08:30 UTC Impact: • Customers using Universal Broker may experience intermittent issues accessing their desktops and applications during the maintenance window. • The Universal Broker Console will be unavailable for up to 30 minutes during the maintenance period. Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems. Additional Information and Support: Please visit Service Support Website at Customer Connect (https://customerconnect.omnissa.com/home) to submit a case through Customer Connect. For information on contacting service support, see How to file a Support Request in Customer Connect (https://kb.omnissa.com/s/article/2006985). Thanks for your patience. Additional Information: Omnissa Horizon Cloud Service Team will provide additional updates on our Unified Status page (http://status.workspaceone.com) until the maintenance activity is complete.

2. scheduled Jun 26, 2026, 03:30 AM UTC

   Maintenance will begin as scheduled in 60 minutes.

3. in progress Jun 26, 2026, 04:30 AM UTC

   Scheduled maintenance is currently in progress. We will provide updates as necessary.

Read the full incident report →

Started Jun 18, 2026, 10:10 PM UTC· resolved Jul 02, 2026, 04:09 AM UTC

1. scheduled Jun 18, 2026, 10:10 PM UTC

   Omnissa Access and Workspace ONE Hub Services needs to perform internal network maintenance in preparation for the deletion of legacy application domains per https://kb.omnissa.com/s/article/6001304. Domains impacted: • access.gc.workspaceone-gov.com • access.gc3.workspaceone-gov.com Maintenance Window: • Start: 2026-07-02, 02:00 UTC • End: 2026-07-02, 04:00 UTC Impact: • A few minutes of possibly slower response times • Potentially a small number of failed requests that are expected to succeed on retry. Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.

2. scheduled Jul 02, 2026, 01:00 AM UTC

   Maintenance will begin as scheduled in 60 minutes.

3. in progress Jul 02, 2026, 02:00 AM UTC

   Scheduled maintenance is currently in progress. We will provide updates as necessary.

Read the full incident report →