VMware Workspace ONE Outage History

Started Jul 20, 2026, 03:50 PM UTC· resolved Aug 02, 2026, 04:32 PM UTC

1. scheduled Jul 20, 2026, 03:50 PM UTC

   Horizon Cloud Service Next-Gen is going to perform maintenance in Japan region for VM Hub during the below maintenance window. Maintenance Window: • Start: Sunday, July 26, 2026, 14:30 UTC • End: Sunday, July 26, 2026, 16:30 UTC Impact: • Possible degradation in service performance/ increase in latency for end users who will be trying to access their desktop/ applications, however, retry should succeed. Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems. Additional Information and Support: Please visit Service Support Website at Customer Connect (https://customerconnect.omnissa.com/home) to submit a case through Customer Connect. For information on contacting service support, see How to file a Support Request in Customer Connect (https://kb.omnissa.com/s/article/2006985). Thanks for your patience. Additional Information: Omnissa Horizon Cloud Service Team will provide additional updates on our Unified Status page (http://status.workspaceone.com) until the maintenance activity is complete.

2. scheduled Jul 24, 2026, 05:11 PM UTC

   We will be undergoing scheduled maintenance during this time.

3. in progress Aug 02, 2026, 02:30 PM UTC

   Scheduled maintenance is currently in progress. We will provide updates as necessary.

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Started Jul 20, 2026, 03:37 PM UTC· resolved Aug 01, 2026, 03:26 AM UTC

1. scheduled Jul 20, 2026, 03:37 PM UTC

   Horizon Cloud Service Next-Gen is going to perform maintenance in Europe region for VM Hub during the below maintenance window. Maintenance Window: • Start: Saturday, July 25, 2026, 01:30 UTC • End: Saturday, July 25, 2026, 03:30 UTC Impact: • Possible degradation in service performance/ increase in latency for end users who will be trying to access their desktop/ applications, however, retry should succeed. Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems. Additional Information and Support: Please visit Service Support Website at Customer Connect (https://customerconnect.omnissa.com/home) to submit a case through Customer Connect. For information on contacting service support, see How to file a Support Request in Customer Connect (https://kb.omnissa.com/s/article/2006985). Thanks for your patience. Additional Information: Omnissa Horizon Cloud Service Team will provide additional updates on our Unified Status page (http://status.workspaceone.com) until the maintenance activity is complete.

2. scheduled Jul 24, 2026, 05:10 PM UTC

   We will be undergoing scheduled maintenance during this time.

3. in progress Aug 01, 2026, 01:30 AM UTC

   Scheduled maintenance is currently in progress. We will provide updates as necessary.

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Started Jul 20, 2026, 03:25 PM UTC· resolved Aug 01, 2026, 09:27 AM UTC

1. scheduled Jul 20, 2026, 03:25 PM UTC

   Horizon Cloud Service Next-Gen is going to perform maintenance in US region for VM Hub during the below maintenance window. Maintenance Window: • Start: Saturday, July 25, 2026, 08:00 UTC • End: Saturday, July 25, 2026, 10:00 UTC Impact: • Possible degradation in service performance/ increase in latency for end users who will be trying to access their desktop/ applications, however, retry should succeed. Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems. Additional Information and Support: Please visit Service Support Website at Customer Connect (https://customerconnect.omnissa.com/home) to submit a case through Customer Connect. For information on contacting service support, see How to file a Support Request in Customer Connect (https://kb.omnissa.com/s/article/2006985). Thanks for your patience. Additional Information: Omnissa Horizon Cloud Service Team will provide additional updates on our Unified Status page (http://status.workspaceone.com) until the maintenance activity is complete.

2. scheduled Jul 24, 2026, 05:11 PM UTC

   We will be undergoing scheduled maintenance during this time.

3. in progress Aug 01, 2026, 08:00 AM UTC

   Scheduled maintenance is currently in progress. We will provide updates as necessary.

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Started Jul 15, 2026, 10:45 PM UTC· resolved Jul 15, 2026, 11:54 PM UTC

1. identified Jul 15, 2026, 10:45 PM UTC

   Omnissa Workspace ONE is investigating reports of availability issues with a subset of SaaS environments. Operations teams have identified the issue with host infrastructure and are actively working to resolve it. Omnissa Cloud Services portal has been updated for customers affected by this event. Please check the Omnissa Cloud Services portal to confirm if your environment is affected by this event. System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.

2. identified Jul 15, 2026, 11:23 PM UTC

   Omnissa Workspace ONE has noted partial recovery with SaaS environments. Operations teams continue to actively work towards complete recovery.

3. resolved Jul 15, 2026, 11:54 PM UTC

   The issue is now resolved. We apologize for the inconvenience and thank you for your patience and continued support. Operations teams will continue to monitor system performance levels and investigate the root cause of the issue. System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.

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Started Jul 15, 2026, 09:04 PM UTC· resolved Jul 16, 2026, 03:07 AM UTC

1. investigating Jul 15, 2026, 09:04 PM UTC

   Workspace ONE Intelligence has detected service degradation in Ireland. Affected customers may observe: - Data submitted to Intelligence may take longer than normal to appear in the UI, be included in reports, or be processed by Freestyle workflows. The Workspace ONE Intelligence team is actively investigating these issues, and will provide further status page updates.

2. investigating Jul 15, 2026, 09:20 PM UTC

   We have detected service degradation in all regions.

3. monitoring Jul 16, 2026, 01:11 AM UTC

   The Workspace ONE Intelligence team has addressed the underlying issue, and is monitoring service recovery.

4. resolved Jul 16, 2026, 03:07 AM UTC

   The Workspace ONE Intelligence team has resolved the incident: - Data submitted to Intelligence will appear in the UI, be included reports, and be processed by Freestyle workflows as usual.

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Started Jul 15, 2026, 05:26 PM UTC· resolved Jul 15, 2026, 05:32 PM UTC

1. monitoring Jul 15, 2026, 05:26 PM UTC

   Omnissa Workspace ONE detected issues which may have impacted AWCM availability for GovCloud UAT environments. Customers leveraging on-premise hosted Omnissa Workspace ONE integration modules such as Omnissa Workspace ONE Cloud Connector (ACC), Enterprise System Connect (VESC), Omnissa Tunnel, Mobile Access Gateway (MAG), Secure Email Gateway (SEG) may experience issues as a result of the issues. We will provide more information shortly. Omnissa Cloud Services portal has been updated for customers affected by this event. Omnissa Workspace ONE has noted recovery within SaaS environments and are monitoring systems for stability. System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.

2. resolved Jul 15, 2026, 05:32 PM UTC

   The issue is now resolved. We apologize for the inconvenience and thank you for your patience and continued support. Customers leveraging on-premise hosted Omnissa Workspace ONE integration modules such as Omnissa Workspace ONE Cloud Connector (ACC), Omnissa Tunnel, Mobile Access Gateway (MAG), Secure Email Gateway (SEG) may experience residual issues as a result of the outage. Omnissa Workspace ONE recommends restarting the impacted integration modules as a troubleshooting measure. If issues persist, please engage Omnissa Workspace ONE Support for further assistance. System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.

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Started Jul 15, 2026, 03:33 PM UTC· resolved Jul 22, 2026, 04:21 AM UTC

1. scheduled Jul 15, 2026, 03:33 PM UTC

   Horizon Cloud Service First-Gen is undergoing the weekly scheduled maintenance on the Horizon Cloud Console Access. Maintenance Window: • Start: Wednesday, July 22, 2026, 03:30 UTC • End: Wednesday, July 22, 2026, 06:30 UTC Impact: • There is no impact on end-users and their ability to connect to their desktops. • During this maintenance there will be a brief (not more than 2 minutes) downtime on the Administration Console. Administrative functions will be unavailable or may appear offline during this period. Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems. Additional Information and Support: Please visit Service Support Website at Customer Connect (https://customerconnect.omnissa.com/home) to submit a case through Customer Connect. For information on contacting service support, see How to file a Support Request in Customer Connect (https://kb.omnissa.com/s/article/2006985). Thanks for your patience. Additional Information: Omnissa Horizon Cloud Service Team will provide additional updates on our Unified Status page (http://status.workspaceone.com) until the maintenance activity is complete.

2. in progress Jul 22, 2026, 03:30 AM UTC

   Scheduled maintenance is currently in progress. We will provide updates as necessary.

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Started Jul 15, 2026, 11:39 AM UTC· resolved Jul 27, 2026, 05:05 AM UTC

1. scheduled Jul 15, 2026, 11:39 AM UTC

   Workspace ONE UEM is scheduled to undergo maintenance. Maintenance Window: • Start: Monday, July 27, 2026, 01:00 UTC • End: Monday, July 27, 2026, 05:00 UTC Change: AWCM Maintenance Customer Impact: Omnissa Connect portal has been updated for all customers in scope for this maintenance. Customers leveraging on-premises hosted Omnissa Workspace ONE integration modules such as Omnissa Workspace ONE Cloud Connector (ACC), Omnissa Enterprise System Connect (VESC), or Omnissa Tunnel may require a service restart in case of intermittent issues post change. If issues persist after service restart, please engage Omnissa Workspace ONE Support for further assistance. Please refer to the following KB article for more details. https://kb.omnissa.com/s/article/2960708?lang=en_US Downtime: 0 minutes System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.

2. scheduled Jul 27, 2026, 12:00 AM UTC

   Maintenance will begin as scheduled in 60 minutes.

3. in progress Jul 27, 2026, 01:00 AM UTC

   Scheduled maintenance is currently in progress. We will provide updates as necessary.

Read the full incident report →

Started Jul 15, 2026, 11:34 AM UTC· resolved Jul 23, 2026, 07:02 PM UTC

1. scheduled Jul 15, 2026, 11:34 AM UTC

   Workspace ONE UEM is scheduled to undergo maintenance. Maintenance Window: • Start: Thursday, July 23, 2026, 15:00 UTC • End: Thursday, July 23, 2026, 19:00 UTC Change: AWCM Maintenance Customer Impact: Omnissa Connect portal has been updated for all customers in scope for this maintenance. Customers leveraging on-premises hosted Omnissa Workspace ONE integration modules such as Omnissa Workspace ONE Cloud Connector (ACC), Omnissa Enterprise System Connect (VESC), or Omnissa Tunnel may require a service restart in case of intermittent issues post change. If issues persist after service restart, please engage Omnissa Workspace ONE Support for further assistance. Please refer to the following KB article for more details. https://kb.omnissa.com/s/article/2960708?lang=en_US Downtime: 0 minutes System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.

2. scheduled Jul 23, 2026, 02:00 PM UTC

   Maintenance will begin as scheduled in 60 minutes.

3. in progress Jul 23, 2026, 03:00 PM UTC

   Scheduled maintenance is currently in progress. We will provide updates as necessary.

Read the full incident report →

Started Jul 15, 2026, 11:28 AM UTC· resolved Jul 21, 2026, 09:03 AM UTC

1. scheduled Jul 15, 2026, 11:28 AM UTC

   Workspace ONE UEM is scheduled to undergo maintenance. Maintenance Window: • Start: Tuesday, July 21, 2026, 05:00 UTC • End: Tuesday, July 21, 2026, 09:00 UTC Change: AWCM Maintenance Customer Impact: Omnissa Connect portal has been updated for all customers in scope for this maintenance. Customers leveraging on-premises hosted Omnissa Workspace ONE integration modules such as Omnissa Workspace ONE Cloud Connector (ACC), Omnissa Enterprise System Connect (VESC), or Omnissa Tunnel may require a service restart in case of intermittent issues post change. If issues persist after service restart, please engage Omnissa Workspace ONE Support for further assistance. Please refer to the following KB article for more details. https://kb.omnissa.com/s/article/2960708?lang=en_US Downtime: 0 minutes System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.

2. scheduled Jul 21, 2026, 04:00 AM UTC

   Maintenance will begin as scheduled in 60 minutes.

3. in progress Jul 21, 2026, 05:00 AM UTC

   Scheduled maintenance is currently in progress. We will provide updates as necessary.

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Started Jul 13, 2026, 06:03 PM UTC· resolved Jul 30, 2026, 02:06 PM UTC

1. scheduled Jul 13, 2026, 06:03 PM UTC

   Omnissa Connect are performing maintenance on infrastructure in United States. Services will remain accessible during the update with only a few minutes of possibly slower response times and, in some cases, a small number of failed request that are expected to succeed on retry. Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.

2. scheduled Jul 30, 2026, 10:01 AM UTC

   Maintenance will begin as scheduled in 60 minutes.

3. in progress Jul 30, 2026, 11:00 AM UTC

   Scheduled maintenance is currently in progress. We will provide updates as necessary.

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Started Jul 11, 2026, 11:16 PM UTC· resolved Jul 11, 2026, 11:16 PM UTC

1. resolved Jul 11, 2026, 11:39 PM UTC

   Omnissa Access and Workspace ONE Hub Services is investigated reports of issues with login. It has been resolved. Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.

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Started Jul 11, 2026, 06:10 AM UTC· resolved Jul 11, 2026, 08:22 AM UTC

1. investigating Jul 11, 2026, 06:10 AM UTC

   Omnissa Workspace ONE is investigating reports of availability issues with SaaS environments. Operations teams have identified the issue with control plane infrastructure and are actively working to resolve it. Omnissa Cloud Services portal has been updated for customers affected by this event. Please check the Omnissa Cloud Services portal to confirm if your environment is affected by this event. System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.

2. investigating Jul 11, 2026, 06:46 AM UTC

   Omnissa Workspace ONE continues to experience issues. Operations teams have escalated the issue with the development / SRE resources to resolve the issue.

3. investigating Jul 11, 2026, 07:26 AM UTC

   Omnissa Workspace ONE continues to experience issues. Operations teams are actively working to resolve it.

4. identified Jul 11, 2026, 08:04 AM UTC

   Omnissa Workspace ONE continues to experience issues. Operations teams have identified the issue with control plane infrastructure. Operations teams are actively working to resolve the issue.

5. resolved Jul 11, 2026, 08:22 AM UTC

   The issue is now resolved. We apologize for the inconvenience and thank you for your patience and continued support. Operations teams will continue to monitor system performance levels and investigate the root cause of the issue. System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.

Read the full incident report →

Started Jul 10, 2026, 01:46 PM UTC· resolved Jul 16, 2026, 10:02 PM UTC

1. scheduled Jul 10, 2026, 01:46 PM UTC

   Omnissa Access and Workspace ONE Hub Services will be replacing the TLS certificate for *.de.wss.workspaceone.com. There is no downtime for this change however some customers may have implemented solutions that require review or an update when the TLS certificate is replaced. See Omnissa Access SaaS TLS certificates renewal and replacement process (https://kb.omnissa.com/s/article/88153) for additional information. Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.

2. scheduled Jul 15, 2026, 03:09 PM UTC

   Please be advised that this scheduled maintenance has been changed. Please note the details below: Old schedule: Thursday, Jul 16, 03:30 UTC New schedule: Thursday, Jul 16, 20:00 UTC Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.

3. scheduled Jul 16, 2026, 07:00 PM UTC

   Maintenance will begin as scheduled in 60 minutes.

4. in progress Jul 16, 2026, 08:00 PM UTC

   Scheduled maintenance is currently in progress. We will provide updates as necessary.

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Started Jul 10, 2026, 05:39 AM UTC· resolved Jul 10, 2026, 05:53 AM UTC

1. identified Jul 10, 2026, 05:39 AM UTC

   Omnissa Workspace ONE is investigating reports of performance issues with SaaS environments. Operations teams have identified the issue with database infrastructure and are actively working to resolve it. Omnissa Cloud Services portal has been updated for customers affected by this event. Please check the Omnissa Cloud Services portal to confirm if your environment is affected by this event. System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.

2. resolved Jul 10, 2026, 05:53 AM UTC

   The issue is now resolved. We apologize for the inconvenience and thank you for your patience and continued support. Operations teams will continue to monitor system performance levels and investigate the root cause of the issue. System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.

Read the full incident report →

Started Jul 08, 2026, 03:35 PM UTC· resolved Jul 15, 2026, 04:37 AM UTC

1. scheduled Jul 08, 2026, 03:35 PM UTC

   Horizon Cloud Service First-Gen is undergoing the weekly scheduled maintenance on the Horizon Cloud Console Access. Maintenance Window: • Start: Wednesday, July 15, 2026, 03:30 UTC • End: Wednesday, July 15, 2026, 06:30 UTC Impact: • There is no impact on end-users and their ability to connect to their desktops. • During this maintenance there will be a brief (not more than 2 minutes) downtime on the Administration Console. Administrative functions will be unavailable or may appear offline during this period. Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems. Additional Information and Support: Please visit Service Support Website at Customer Connect (https://customerconnect.omnissa.com/home) to submit a case through Customer Connect. For information on contacting service support, see How to file a Support Request in Customer Connect (https://kb.omnissa.com/s/article/2006985). Thanks for your patience. Additional Information: Omnissa Horizon Cloud Service Team will provide additional updates on our Unified Status page (http://status.workspaceone.com) until the maintenance activity is complete.

2. in progress Jul 15, 2026, 03:30 AM UTC

   Scheduled maintenance is currently in progress. We will provide updates as necessary.

Read the full incident report →

Started Jul 07, 2026, 08:31 PM UTC· resolved Jul 15, 2026, 01:04 PM UTC

1. scheduled Jul 07, 2026, 08:31 PM UTC

   Omnissa Access and Workspace ONE Hub Services are performing scheduled maintenance for the Access and Hub products. Domains impacted: • access.gc.workspaceone-gov.com Maintenance Window: • Start: 2026-07-15, 11:00 UTC • End: 2026-07-15, 13:00 UTC Impact: • A few minutes of possibly slower response times • Potentially a small number of failed requests that are expected to succeed on retry. Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.

2. scheduled Jul 15, 2026, 10:00 AM UTC

   Maintenance will begin as scheduled in 60 minutes.

3. in progress Jul 15, 2026, 11:00 AM UTC

   Scheduled maintenance is currently in progress. We will provide updates as necessary.

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Started Jul 07, 2026, 07:03 AM UTC· resolved Jul 07, 2026, 07:20 AM UTC

1. investigating Jul 07, 2026, 07:03 AM UTC

   Omnissa Access and Workspace ONE Hub Services is investigating reports of issues launching applications only for customers using Horizon Client 24.12 and below in *.us1.wss.workspaceone.com, *.workspaceair.com, *.workspaceoneaccess.com and *.ca.wss.workspaceone.com. We will provide more information shortly. Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.

2. identified Jul 07, 2026, 07:05 AM UTC

   Omnissa Access and Workspace ONE Hub Services continues to experience issues. Operations teams are actively investigating and troubleshooting the issues.

3. identified Jul 07, 2026, 07:09 AM UTC

   Omnissa Access and Workspace ONE Hub Services has completed actions to remediate the issues and confirm that the services are available. Operations teams are continuing to monitor the availability of the service to ensure the recovery is complete.

4. identified Jul 07, 2026, 07:17 AM UTC

   The issue is now resolved. We apologize for the inconvenience and thank you for your patience and continued support. Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.

5. resolved Jul 07, 2026, 07:20 AM UTC

   The issue is now resolved. We apologize for the inconvenience and thank you for your patience and continued support. Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.

Read the full incident report →

Started Jul 02, 2026, 06:24 AM UTC· resolved Jul 02, 2026, 07:37 AM UTC

1. scheduled Jul 02, 2026, 06:24 AM UTC

   Omni are performing maintenance on infrastructure in US, Germany. Services will remain accessible during the update with only a few minutes of possibly slower response times and, in some cases, a small number of failed request that are expected to succeed on retry. Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.

2. in progress Jul 02, 2026, 06:30 AM UTC

   Scheduled maintenance is currently in progress. We will provide updates as necessary.

Read the full incident report →

Started Jul 01, 2026, 03:32 PM UTC· resolved Jul 08, 2026, 05:44 AM UTC

1. scheduled Jul 01, 2026, 03:32 PM UTC

   Horizon Cloud Service First-Gen is undergoing the weekly scheduled maintenance on the Horizon Cloud Console Access. Maintenance Window: • Start: Wednesday, July 08, 2026, 03:30 UTC • End: Wednesday, July 08, 2026, 06:30 UTC Impact: • There is no impact on end-users and their ability to connect to their desktops. • During this maintenance there will be a brief (not more than 2 minutes) downtime on the Administration Console. Administrative functions will be unavailable or may appear offline during this period. Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems. Additional Information and Support: Please visit Service Support Website at Customer Connect (https://customerconnect.omnissa.com/home) to submit a case through Customer Connect. For information on contacting service support, see How to file a Support Request in Customer Connect (https://kb.omnissa.com/s/article/2006985). Thanks for your patience. Additional Information: Omnissa Horizon Cloud Service Team will provide additional updates on our Unified Status page (http://status.workspaceone.com) until the maintenance activity is complete.

2. in progress Jul 08, 2026, 03:30 AM UTC

   Scheduled maintenance is currently in progress. We will provide updates as necessary.

Read the full incident report →

Started Jun 30, 2026, 04:31 PM UTC· resolved Jul 16, 2026, 07:01 PM UTC

1. scheduled Jun 30, 2026, 04:31 PM UTC

   Workspace ONE UEM is scheduled to undergo maintenance. Maintenance Window: • Start: Thursday, July 16, 2026, 15:00 UTC • End: Thursday, July 16, 2026, 19:00 UTC Change: AWCM Maintenance Customer Impact: Omnissa Connect portal has been updated for all customers in scope for this maintenance. Customers leveraging on-premises hosted Omnissa Workspace ONE integration modules such as Omnissa Workspace ONE Cloud Connector (ACC), Omnissa Enterprise System Connect (VESC), or Omnissa Tunnel may require a service restart in case of intermittent issues post change. If issues persist after service restart, please engage Omnissa Workspace ONE Support for further assistance. Please refer to the following KB article for more details. https://kb.omnissa.com/s/article/2960708?lang=en_US Downtime: 0 minutes System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.

2. scheduled Jul 16, 2026, 02:00 PM UTC

   Maintenance will begin as scheduled in 60 minutes.

3. in progress Jul 16, 2026, 03:00 PM UTC

   Scheduled maintenance is currently in progress. We will provide updates as necessary.

Read the full incident report →

Started Jun 30, 2026, 04:27 PM UTC· resolved Jul 14, 2026, 05:05 AM UTC

1. scheduled Jun 30, 2026, 04:27 PM UTC

   Workspace ONE UEM is scheduled to undergo maintenance. Maintenance Window: • Start: Tuesday, July 14, 2026, 01:00 UTC • End: Tuesday, July 14, 2026, 05:00 UTC Change: AWCM Maintenance Customer Impact: Omnissa Connect portal has been updated for all customers in scope for this maintenance. Customers leveraging on-premises hosted Omnissa Workspace ONE integration modules such as Omnissa Workspace ONE Cloud Connector (ACC), Omnissa Enterprise System Connect (VESC), or Omnissa Tunnel may require a service restart in case of intermittent issues post change. If issues persist after service restart, please engage Omnissa Workspace ONE Support for further assistance. Please refer to the following KB article for more details. https://kb.omnissa.com/s/article/2960708?lang=en_US Downtime: 0 minutes System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.

2. scheduled Jul 14, 2026, 12:00 AM UTC

   Maintenance will begin as scheduled in 60 minutes.

3. in progress Jul 14, 2026, 01:00 AM UTC

   Scheduled maintenance is currently in progress. We will provide updates as necessary.

Read the full incident report →

Started Jun 30, 2026, 04:20 PM UTC· resolved Jul 09, 2026, 05:00 AM UTC

1. scheduled Jun 30, 2026, 04:20 PM UTC

   Workspace ONE UEM is scheduled to undergo maintenance. Maintenance Window: • Start: Thursday, July 09, 2026, 01:00 UTC • End: Thursday, July 09, 2026, 05:00 UTC Change: AWCM Maintenance Customer Impact: Omnissa Connect portal has been updated for all customers in scope for this maintenance. Customers leveraging on-premises hosted Omnissa Workspace ONE integration modules such as Omnissa Workspace ONE Cloud Connector (ACC), Omnissa Enterprise System Connect (VESC), or Omnissa Tunnel may require a service restart in case of intermittent issues post change. If issues persist after service restart, please engage Omnissa Workspace ONE Support for further assistance. Please refer to the following KB article for more details. https://kb.omnissa.com/s/article/2960708?lang=en_US Downtime: 0 minutes System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.

2. scheduled Jul 09, 2026, 12:00 AM UTC

   Maintenance will begin as scheduled in 60 minutes.

3. in progress Jul 09, 2026, 01:00 AM UTC

   Scheduled maintenance is currently in progress. We will provide updates as necessary.

Read the full incident report →

Started Jun 30, 2026, 04:04 PM UTC· resolved Jul 12, 2026, 02:12 AM UTC

1. scheduled Jun 30, 2026, 04:04 PM UTC

   Workspace ONE UEM is scheduled to undergo maintenance. Maintenance Window: • Start: Thursday, July 09, 2026 01:00 UTC • End: Thursday, July 09, 2026 05:00 UTC Change: Upgrading load balancer firmware/version Customer Impact: Omnissa Connect portal has been updated for all customers in scope for this maintenance. No actions required before or after the change. Downtime: 5 minutes of downtime is expected for this maintenance System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.

2. scheduled Jul 12, 2026, 12:00 AM UTC

   Maintenance will begin as scheduled in 60 minutes.

3. in progress Jul 12, 2026, 01:00 AM UTC

   Scheduled maintenance is currently in progress. We will provide updates as necessary.

Read the full incident report →

Started Jun 29, 2026, 07:34 PM UTC· resolved Jul 08, 2026, 02:09 PM UTC

1. scheduled Jun 29, 2026, 07:34 PM UTC

   Omnissa Connect are performing maintenance on infrastructure in United States. Services will remain accessible during the update with only a few minutes of possibly slower response times and, in some cases, a small number of failed request that are expected to succeed on retry. Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.

2. scheduled Jul 08, 2026, 10:00 AM UTC

   Maintenance will begin as scheduled in 60 minutes.

3. in progress Jul 08, 2026, 11:00 AM UTC

   Scheduled maintenance is currently in progress. We will provide updates as necessary.

Read the full incident report →