VMware Workspace ONE Outage History
VMware Workspace ONE is up right nowPingoru has recorded 402 incidents for VMware Workspace ONE: 395 in the last 12 months and 142 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 34 | 439 of 720 (61%) |
| May 2026 | 53 | 744 of 744 (100%) |
| June 2026 | 84 | 720 of 720 (100%) |
| July 2026 | 59 | 744 of 744 (100%) |
| August 2026 | 56 | 744 of 744 (100%) |
| September 2026 | 43 | 720 of 720 (100%) |
| October 2026 | 31 | 595 of 595 (100%) |
Incidents, newest first
Notice May 15, 2026 Omni: Infrastructure Maintenance - Japan, Australia, Singapore, India, Ireland 6d 5h Chat Interface - Ireland, Chat Interface - Japan, Chat Interface - Australia, Chat Interface - Singapore and 1 more
Started May 15, 2026, 04:10 AM UTC· resolved May 21, 2026, 10:08 AM UTC
- scheduled May 15, 2026, 04:10 AM UTC
Omni are performing maintenance on infrastructure in Japan, Australia, Singapore, India, and Ireland. Services will remain accessible during the update with only a few minutes of possibly slower response times and, in some cases, a small number of failed requests that are expected to succeed on retry. Service reliability is a top priority at Omnissa, and we are making continuous improvements to better our systems.
- scheduled May 21, 2026, 07:30 AM UTC
Maintenance will begin as scheduled in 60 minutes.
- in progress May 21, 2026, 08:30 AM UTC
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Major May 14, 2026 Horizon Cloud Service First-Gen: issue with Console Access login - US and Japan Region 1h 41m Console Access (Horizon Cloud Admin Console) – AP Japan East, Console Access (Horizon Cloud Admin Console) – US West 2, Console Access (Horizon Cloud Admin Console) – US North Central (Illinois)
Started May 14, 2026, 08:02 PM UTC· resolved May 14, 2026, 09:43 PM UTC
- investigating May 14, 2026, 08:02 PM UTC
Horizon Cloud Service First-Gen is investigating reports of issues with Console Access (Horizon Cloud Admin Console) login. We will provide more information shortly. Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.
- identified May 14, 2026, 09:08 PM UTC
Horizon Cloud Service First-Gen continues to experience issues. Operations team have identified the issue and are actively working to resolve it.
- monitoring May 14, 2026, 09:26 PM UTC
Horizon Cloud Service First-Gen has completed actions to remediate the issues and confirm that the services are available. Operations teams are continuing to monitor the availability of the service to ensure the recovery is complete.
- resolved May 14, 2026, 09:43 PM UTC
The issue is resolved. If you are experiencing any residual effects from this issue, please open a Service Request for assistance.We apologize for the inconvenience and thank you for your patience and continued support. Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.
Notice May 14, 2026 Omnissa Access and Workspace ONE Hub Services Certificate Rotation in United States (Partial Region) 5d 4h Omnissa Access - US1, Workspace ONE Hub Services Catalog - US1
Started May 14, 2026, 03:21 AM UTC· resolved May 19, 2026, 07:40 AM UTC
- scheduled May 14, 2026, 03:21 AM UTC
Omnissa Access and Workspace ONE Hub Services will be replacing the TLS certificate for us1.wss.workspaceone.com (vmwareidentity.com). There is no downtime for this change however some customers may have implemented solutions that require review or an update when the TLS certificate is replaced. See Omnissa Access SaaS TLS certificates renewal and replacement process (https://kb.omnissa.com/s/article/88153) for additional information. Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
- scheduled May 19, 2026, 04:30 AM UTC
Maintenance will begin as scheduled in 60 minutes.
- in progress May 19, 2026, 05:30 AM UTC
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Notice May 13, 2026 Horizon Cloud Service First-Gen: Console Access Weekly Maintenance - Maintenance Window: Wednesday, May 20, 2026, 03:30 UTC - All Regions. 6d 11h Console Access (Horizon Cloud Admin Console) – AP Australia East (New South Wales), Console Access (Horizon Cloud Admin Console) – AP Australia East (New South Wales) 2, Console Access (Horizon Cloud Admin Console) – AP Japan East, Console Access (Horizon Cloud Admin Console) – EU UK South (London) and 4 more
Started May 13, 2026, 03:32 PM UTC· resolved May 20, 2026, 03:18 AM UTC
- scheduled May 13, 2026, 03:32 PM UTC
Horizon Cloud Service First-Gen is undergoing the weekly scheduled maintenance on the Horizon Cloud Console Access. Maintenance Window: • Start: Wednesday, May 20, 2026, 03:30 UTC • End: Wednesday, May 20, 2026, 06:30 UTC Impact: • There is no impact on end-users and their ability to connect to their desktops. • During this maintenance there will be a brief (not more than 2 minutes) downtime on the Administration Console. Administrative functions will be unavailable or may appear offline during this period. Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems. Additional Information and Support: Please visit Service Support Website at Customer Connect (https://customerconnect.omnissa.com/home) to submit a case through Customer Connect. For information on contacting service support, see How to file a Support Request in Customer Connect (https://kb.omnissa.com/s/article/2006985). Thanks for your patience. Additional Information: Omnissa Horizon Cloud Service Team will provide additional updates on our Unified Status page (http://status.workspaceone.com) until the maintenance activity is complete.
- scheduled May 20, 2026, 02:30 AM UTC
Maintenance will begin as scheduled in 60 minutes.
Notice May 13, 2026 Omni: Infrastructure Maintenance - United States, Canada, Germany, United Kingdom 6d 4h Chat Interface - United States, Chat Interface - Canada, Chat Interface - Germany, Chat Interface - United Kingdom
Started May 13, 2026, 05:35 AM UTC· resolved May 19, 2026, 10:00 AM UTC
- scheduled May 13, 2026, 05:35 AM UTC
Omni are performing maintenance on infrastructure in United States, Canada, Germany and United Kingdom. Services will remain accessible during the update with only a few minutes of possibly slower response times and, in some cases, a small number of failed request that are expected to succeed on retry. Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
- scheduled May 19, 2026, 07:30 AM UTC
Maintenance will begin as scheduled in 60 minutes.
- in progress May 19, 2026, 08:30 AM UTC
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Notice May 8, 2026 Omnissa Connect: Infrastructure Maintenance - May 19, 2026 / United States 10d 21h Omnissa Connect - US
Started May 08, 2026, 04:25 PM UTC· resolved May 19, 2026, 02:08 PM UTC
- scheduled May 08, 2026, 04:25 PM UTC
Omnissa Connect are performing maintenance on infrastructure in United States. Services will remain accessible during the update with only a few minutes of possibly slower response times and, in some cases, a small number of failed request that are expected to succeed on retry. Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
- scheduled May 19, 2026, 10:30 AM UTC
Maintenance will begin as scheduled in 60 minutes.
- in progress May 19, 2026, 11:30 AM UTC
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Notice May 8, 2026 Omnissa Connect: Infrastructure Maintenance - May 13, 2026 / United States 5d 1h Omnissa Connect - US
Started May 08, 2026, 12:12 PM UTC· resolved May 13, 2026, 01:35 PM UTC
- scheduled May 08, 2026, 12:12 PM UTC
Omnissa Connect are performing maintenance on infrastructure in United States. Services will remain accessible during the update with only a few minutes of possibly slower response times and, in some cases, a small number of failed request that are expected to succeed on retry. Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
- scheduled May 13, 2026, 10:30 AM UTC
Maintenance will begin as scheduled in 60 minutes.
- in progress May 13, 2026, 11:30 AM UTC
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Notice May 7, 2026 Workspace ONE UEM: Drop Ship Provisioning - OEM Provisioning Service (OPS) Maintenance May 14, 2026 / Global 6d 15h Workspace ONE UEM - USA, Workspace ONE UEM - Germany, Workspace ONE UEM - Japan, Workspace ONE UEM - UK and 4 more
Started May 07, 2026, 02:05 PM UTC· resolved May 14, 2026, 06:04 AM UTC
- scheduled May 07, 2026, 02:05 PM UTC
OPS service is scheduled to undergo maintenance. Maintenance Window: Start: Thursday, May 14, 2026, 5:30 UTC End: Thursday, May 14, 2026, 6:00 UTC Change: Drop Ship Provisioning OPS Maintenance Customer Impact: This release includes backend service updates to improve the reliability of the OPS service. Downtime: No downtime is expected System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
- scheduled May 14, 2026, 04:30 AM UTC
Maintenance will begin as scheduled in 60 minutes.
- in progress May 14, 2026, 05:30 AM UTC
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Notice May 6, 2026 Horizon Cloud Service First-Gen: Console Access Weekly Maintenance - Maintenance Window: Wednesday, May 13, 2026, 03:30 UTC - All Regions. 2d 1h Console Access (Horizon Cloud Admin Console) – AP Australia East (New South Wales), Console Access (Horizon Cloud Admin Console) – AP Australia East (New South Wales) 2, Console Access (Horizon Cloud Admin Console) – AP Japan East, Console Access (Horizon Cloud Admin Console) – EU UK South (London) and 4 more
Started May 06, 2026, 03:35 PM UTC· resolved May 08, 2026, 04:39 PM UTC
- scheduled May 06, 2026, 03:35 PM UTC
Horizon Cloud Service First-Gen is undergoing the weekly scheduled maintenance on the Horizon Cloud Console Access. Maintenance Window: • Start: Wednesday, May 13, 2026, 03:30 UTC • End: Wednesday, May 13, 2026, 06:30 UTC Impact: • There is no impact on end-users and their ability to connect to their desktops. • During this maintenance there will be a brief (not more than 2 minutes) downtime on the Administration Console. Administrative functions will be unavailable or may appear offline during this period. Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems. Additional Information and Support: Please visit Service Support Website at Customer Connect (https://customerconnect.omnissa.com/home) to submit a case through Customer Connect. For information on contacting service support, see How to file a Support Request in Customer Connect (https://kb.omnissa.com/s/article/2006985). Thanks for your patience. Additional Information: Omnissa Horizon Cloud Service Team will provide additional updates on our Unified Status page (http://status.workspaceone.com) until the maintenance activity is complete.
Notice May 6, 2026 Workspace ONE UEM: AWCP Maintenance May 14th, 2026 / Global 7d 18h AWCP (for APNs) - Global
Started May 06, 2026, 02:40 PM UTC· resolved May 14, 2026, 09:02 AM UTC
- scheduled May 06, 2026, 02:40 PM UTC
The AirWatch Certificate Portal (AWCP) is scheduled to undergo maintenance on May 14th, 2026. Maintenance Window: • Start: Thursday, May 14th, 2026, 05:00 UTC • End: Thursday, May 14th, 2026, 09:00 UTC Change: AWCP Maintenance Customer Impact: During this maintenance, • Customer Administrators cannot generate/renew their Apple Push Notification (APNS) certificate for MDM via the UEM Admin Console • Customer Administrators cannot register/unregister Android Enterprise (EMM) Tenant with managed Google domain accounts (G-Suite) via the UEM Admin Console • Azure Active Directory based enrollment for device end-users will be temporarily unavailable No actions are required before or after the change. Downtime: 5 minutes System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
- scheduled May 14, 2026, 04:01 AM UTC
Maintenance will begin as scheduled in 60 minutes.
- in progress May 14, 2026, 05:00 AM UTC
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Notice May 5, 2026 Workspace ONE UEM: *.uemauth.vmwservices.com temporary disruption June 22, 2026 / Global 17d 5h OAuth Token Issuer - United States, OAuth Token Issuer - Germany, OAuth Token Issuer - Japan
Started May 05, 2026, 03:46 PM UTC· resolved May 22, 2026, 09:31 PM UTC
- scheduled May 05, 2026, 03:46 PM UTC
*.uemauth.vmwservices.com domains will be temporarily disabled. This is to ensure customers get multiple chances to detect issues and implement fixes related to the *.uemauth.vmwservices.com domain decommissions. More details can be found here: https://kb.omnissa.com/s/article/6001352 Maintenance Window: Start: Saturday, June 22nd 2026, 12:00 UTC End: Saturday, June 22nd 2026, 16:00 UTC Change: uemauth.vmwservices.com disruption Customer Impact: •Requests to get an OAuth token using any of the decommissioned domains will fail with “connection refused” or “DNS error” System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
Notice May 5, 2026 Workspace ONE UEM: *.uemauth.vmwservices.com Decommission June 15, 2026 / Global 40d 22h OAuth Token Issuer - United States, OAuth Token Issuer - Germany, OAuth Token Issuer - Japan
Started May 05, 2026, 03:44 PM UTC· resolved Jun 15, 2026, 02:01 PM UTC
- scheduled May 05, 2026, 03:44 PM UTC
*.uemauth.vmwservices.com domains will be temporarily disabled. This is to ensure customers get multiple chances to detect issues and implement fixes related to the *.uemauth.vmwservices.com domain decommissions. More details can be found here: https://kb.omnissa.com/s/article/6001352 Maintenance Window: Start: Saturday, June 15th 2026, 12:00 UTC End: Saturday, June 15th 2026, 14:00 UTC Change: uemauth.vmwservices.com disruption Customer Impact: •Requests to get an OAuth token using any of the decommissioned domains will fail with “connection refused” or “DNS error” System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
- scheduled Jun 15, 2026, 11:00 AM UTC
Maintenance will begin as scheduled in 60 minutes.
- in progress Jun 15, 2026, 12:00 PM UTC
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Notice May 5, 2026 Workspace ONE UEM: *.uemauth.vmwservices.com temporary disruption June 08, 2026 / Global 34d 2h OAuth Token Issuer - United States, OAuth Token Issuer - Germany, OAuth Token Issuer - Japan
Started May 05, 2026, 03:41 PM UTC· resolved Jun 08, 2026, 06:08 PM UTC
- scheduled May 05, 2026, 03:41 PM UTC
*.uemauth.vmwservices.com domains will be temporarily disabled. This is to ensure customers get multiple chances to detect issues and implement fixes related to the *.uemauth.vmwservices.com domain decommissions. More details can be found here: https://kb.omnissa.com/s/article/6001352 Maintenance Window: Start: Saturday, June 8th 2026, 16:00 UTC End: Saturday, June 8th 2026, 18:00 UTC Change: uemauth.vmwservices.com disruption Customer Impact: •Requests to get an OAuth token using any of the decommissioned domains will fail with “connection refused” or “DNS error” System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
- scheduled Jun 08, 2026, 03:00 PM UTC
Maintenance will begin as scheduled in 60 minutes.
- in progress Jun 08, 2026, 04:00 PM UTC
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Notice May 5, 2026 Workspace ONE UEM: *.uemauth.vmwservices.com temporary disruption June 01, 2026 / Global 27d 3h OAuth Token Issuer - United States, OAuth Token Issuer - Germany, OAuth Token Issuer - Japan
Started May 05, 2026, 03:36 PM UTC· resolved Jun 01, 2026, 07:00 PM UTC
- scheduled May 05, 2026, 03:36 PM UTC
*.uemauth.vmwservices.com domains will be temporarily disabled. This is to ensure customers get multiple chances to detect issues and implement fixes related to the *.uemauth.vmwservices.com domain decommissions. More details can be found here: https://kb.omnissa.com/s/article/6001352 Maintenance Window: Start: Saturday, June 1st 2026, 18:00 UTC End: Saturday, June 1st 2026, 19:00 UTC Change: uemauth.vmwservices.com disruption Customer Impact: •Requests to get an OAuth token using any of the decommissioned domains will fail with “connection refused” or “DNS error” System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
- scheduled Jun 01, 2026, 05:00 PM UTC
Maintenance will begin as scheduled in 60 minutes.
- in progress Jun 01, 2026, 06:00 PM UTC
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Notice May 5, 2026 Workspace ONE UEM: *.uemauth.vmwservices.com temporary disruption May 23, 2026 / Global 14d 5h OAuth Token Issuer - United States, OAuth Token Issuer - Germany, OAuth Token Issuer - Japan
Started May 05, 2026, 03:30 PM UTC· resolved May 19, 2026, 08:43 PM UTC
- scheduled May 05, 2026, 03:30 PM UTC
*.uemauth.vmwservices.com domains will be temporarily disabled. This is to ensure customers get multiple chances to detect issues and implement fixes related to the *.uemauth.vmwservices.com domain decommissions. More details can be found here: https://kb.omnissa.com/s/article/6001352 Maintenance Window: Start: Saturday, May 23rd 2026, 14:00 UTC End: Saturday, May 23rd 2026, 16:00 UTC Change: uemauth.vmwservices.com disruption Customer Impact: •Requests to get an OAuth token using any of the decommissioned domains will fail with “connection refused” or “DNS error” System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
Notice May 5, 2026 Workspace ONE UEM: *.uemauth.vmwservices.com temporary disruption May 16, 2026 / Global 11d 3h OAuth Token Issuer - United States, OAuth Token Issuer - Germany, OAuth Token Issuer - Japan
Started May 05, 2026, 02:52 PM UTC· resolved May 16, 2026, 06:06 PM UTC
- scheduled May 05, 2026, 02:52 PM UTC
*.uemauth.vmwservices.com domains will be temporarily disabled. This is to ensure customers get multiple chances to detect issues and implement fixes related to the *.uemauth.vmwservices.com domain decommissions. More details can be found here: https://kb.omnissa.com/s/article/6001352 Maintenance Window: Start: Saturday, May 16th 2026, 14:00 UTC End: Saturday, May 16th 2026, 18:00 UTC Change: uemauth.vmwservices.com disruption Customer Impact: •Requests to get an OAuth token using any of the decommissioned domains will fail with “connection refused” or “DNS error” System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
- scheduled May 16, 2026, 01:00 PM UTC
Maintenance will begin as scheduled in 60 minutes.
- in progress May 16, 2026, 02:00 PM UTC
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Notice May 1, 2026 Workspace ONE UEM: *.uemauth.vmwservices.com temporary disruption May 09, 2026 / Global 7d 18h OAuth Token Issuer - United States, OAuth Token Issuer - Germany, OAuth Token Issuer - Japan
Started May 01, 2026, 09:23 PM UTC· resolved May 09, 2026, 04:00 PM UTC
- scheduled May 01, 2026, 09:23 PM UTC
*.uemauth.vmwservices.com domains will be temporarily disabled. This is to ensure customers get multiple chances to detect issues and implement fixes related to the *.uemauth.vmwservices.com domain decommissions. More details can be found here: https://kb.omnissa.com/s/article/6001352 Maintenance Window: Start: Saturday, May 9th 2026, 14:00 UTC End: Saturday, May 9th 2026, 16:00 UTC Change: uemauth.vmwservices.com disruption Customer Impact: •Requests to get an OAuth token using any of the decommissioned domains will fail with “connection refused” or “DNS error” System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
- scheduled May 09, 2026, 01:00 PM UTC
Maintenance will begin as scheduled in 60 minutes.
- in progress May 09, 2026, 02:00 PM UTC
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Notice April 30, 2026 Horizon Cloud Service First-Gen: Console Access Weekly Maintenance - Maintenance Window: Wednesday, May 06, 2026, 03:30 UTC - All Regions. 1d 1h Console Access (Horizon Cloud Admin Console) – AP Australia East (New South Wales), Console Access (Horizon Cloud Admin Console) – AP Australia East (New South Wales) 2, Console Access (Horizon Cloud Admin Console) – AP Japan East, Console Access (Horizon Cloud Admin Console) – EU UK South (London) and 4 more
Started Apr 30, 2026, 03:56 PM UTC· resolved May 01, 2026, 05:47 PM UTC
- scheduled Apr 30, 2026, 03:56 PM UTC
Horizon Cloud Service First-Gen is undergoing the weekly scheduled maintenance on the Horizon Cloud Console Access. Maintenance Window: • Start: Wednesday, May 06, 2026, 03:30 UTC • End: Wednesday, May 06, 2026, 06:30 UTC Impact: • There is no impact on end-users and their ability to connect to their desktops. • During this maintenance there will be a brief (not more than 2 minutes) downtime on the Administration Console. Administrative functions will be unavailable or may appear offline during this period. Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems. Additional Information and Support: Please visit Service Support Website at Customer Connect (https://customerconnect.omnissa.com/home) to submit a case through Customer Connect. For information on contacting service support, see How to file a Support Request in Customer Connect (https://kb.omnissa.com/s/article/2006985). Thanks for your patience. Additional Information: Omnissa Horizon Cloud Service Team will provide additional updates on our Unified Status page (http://status.workspaceone.com) until the maintenance activity is complete.
Notice April 29, 2026 Horizon Cloud Service Next-Gen: Data Center Maintenance - Maintenance Window: Friday, July 10, 2026, 13:30 UTC – Japan region. 72d 12h Horizon Cloud Service Next-Gen - Japan, Horizon Portal - Broker - Japan
Started Apr 29, 2026, 05:00 AM UTC· resolved Jul 10, 2026, 05:17 PM UTC
- scheduled Apr 29, 2026, 05:00 AM UTC
Horizon Cloud Service Next-Gen is going to perform Data Center maintenance in Japan region during the below maintenance window. Maintenance Window: • Start: Friday, May 29, 2026, 13:30 UTC • End: Friday, May 29, 2026, 16:30 UTC Impact: • There is no impact on end-users and their ability to connect to their desktops • There is no impact on administrators and their ability to access the Administration Console. Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems. Additional Information and Support: Please visit Service Support Website at Customer Connect (https://customerconnect.omnissa.com/home) to submit a case through Customer Connect. For information on contacting service support, see How to file a Support Request in Customer Connect (https://kb.omnissa.com/s/article/2006985). Thanks for your patience. Additional Information: Omnissa Horizon Cloud Service Team will provide additional updates on our Unified Status page (http://status.workspaceone.com) until the maintenance activity is complete.
- scheduled May 26, 2026, 02:52 AM UTC
We will be undergoing scheduled maintenance during this time.
- scheduled Jun 19, 2026, 08:31 AM UTC
We will be undergoing scheduled maintenance during this time.
- in progress Jul 10, 2026, 01:30 PM UTC
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Notice April 28, 2026 Omnissa Access and Workspace ONE Hub Services: Login Issues / Japan (Full Region) 3h 44m
Started Apr 28, 2026, 05:53 PM UTC· resolved Apr 28, 2026, 09:37 PM UTC
- resolved Apr 28, 2026, 08:53 PM UTC
Omnissa Access and Workspace ONE Hub Services is investigating reports of issues with login when using Mobile SSO for iOS (Kerberos). We will provide more information shortly. Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Critical April 28, 2026 Omnissa Access and Workspace ONE Hub Services: Login Issues / United States (Partial Region), Canada (Full Region) 2h 31m Omnissa Access - US2, Workspace ONE Hub Services Catalog - US2, Omnissa Access - Canada, Workspace ONE Hub Services Catalog - Canada
Started Apr 28, 2026, 02:20 AM UTC· resolved Apr 28, 2026, 04:51 AM UTC
- monitoring Apr 28, 2026, 02:20 AM UTC
Omnissa Access and Workspace ONE Hub Services is monitoring reports of issues with login. We will provide more information shortly. Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
- monitoring Apr 28, 2026, 03:11 AM UTC
Omnissa Access and Workspace ONE Hub Services continues to experience issues. Domain ca.css.workspaceone.com has also reported some login issues. Operations teams have identified the issue and are working to resolve it.
- monitoring Apr 28, 2026, 04:01 AM UTC
Omnissa Access and Workspace ONE Hub Services has completed actions to remediate the issues and confirm that the services are available. Operations teams are continuing to monitor the availability of the service to ensure the recovery is complete.
- resolved Apr 28, 2026, 04:51 AM UTC
The issue is now resolved. We apologize for the inconvenience and thank you for your patience and continued support. Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Notice April 25, 2026 Omni: Errors in conversation / Global 30m
Started Apr 25, 2026, 05:00 PM UTC· resolved Apr 25, 2026, 05:30 PM UTC
- resolved Apr 28, 2026, 04:50 AM UTC
Omni observed reports of errors while getting response from chat interface specific to knowledge search. The issues has been resolved. Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
Major April 24, 2026 Horizon Cloud Service next-gen: Issues with launching virtual desktops - East US Region 10h 54m Horizon Cloud Service Next-Gen - United States, VM Hub - US
Started Apr 24, 2026, 03:10 PM UTC· resolved Apr 25, 2026, 02:05 AM UTC
- investigating Apr 24, 2026, 03:10 PM UTC
The Horizon Cloud Service team is investigating an issues impacting session launch in Azure EastUS region. Customer's may experience failure while launching desktops or applications. We are actively working to determine the root cause and will provide updates as more information becomes available. Service reliability is a top priority for Horizon Cloud Service, and we are committed to continuous improvements in our systems.
- investigating Apr 24, 2026, 04:11 PM UTC
The Horizon Cloud Service team is currently investigating issues affecting the launch of new virtual desktop sessions, resulting from an ongoing Microsoft Azure outage in EastUS region. For the latest updates from Microsoft, please visit: https://azure.status.microsoft/en-us/status Our team is actively monitoring the situation and will provide another update within the next 2 hours or sooner as more information becomes available.
- identified Apr 24, 2026, 06:39 PM UTC
Microsoft Azure has identified the issue, and mitigation efforts are in progress in the East US region. For the latest updates from Microsoft, please visit: https://azure.status.microsoft/en-us/status Our team is actively monitoring the situation and will provide another update within the next 2 hours or sooner as more information becomes available.
- identified Apr 24, 2026, 08:44 PM UTC
Microsoft Azure has identified the issue, and mitigation efforts are in progress in the East US region. For the latest updates from Microsoft, please visit: https://azure.status.microsoft/en-us/status Our team is actively monitoring the situation and will provide another update within the next 2 hours or sooner as more information becomes available.
- monitoring Apr 24, 2026, 11:00 PM UTC
Microsoft Azure has made progress in mitigating the issue in the East US region. Recovery has been completed in Availability Zone 01, and improvements are being observed. However, mitigation efforts are still ongoing in Availability Zones 02 and 03 due to a regression, with resolution expected within the next couple of hours. We are actively monitoring the situation and will provide another update within the next 2 hours or sooner as more information becomes available.
- monitoring Apr 25, 2026, 01:03 AM UTC
Azure reports that service in East US Availability Zone 01 has been restored. Mitigation efforts are currently focused on addressing a regression within Availability Zones 02 and 03. Microsoft expects to resolve these remaining issues within the next few hours. We are actively monitoring the situation and will provide another update within the next 4 hours or sooner as more information becomes available.
- resolved Apr 25, 2026, 02:05 AM UTC
Microsoft has confirmed that the issue is resolved. If you are experiencing any residual effects from this issue, please open a Service Request for assistance. We apologize for the inconvenience and thank you for your patience and continued support. Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.
Notice April 23, 2026 Omnissa Access and Workspace ONE Hub Services Maintenance Update [GovCloud] (Partial Region) 27d 5h Omnissa Access - GovCloud, Workspace ONE Hub Services - GovCloud
Started Apr 23, 2026, 09:45 PM UTC· resolved May 21, 2026, 03:03 AM UTC
- scheduled Apr 23, 2026, 09:45 PM UTC
Omnissa Access and Workspace ONE Hub Services will be performing system maintenance in GovCloud domain access.gc.workspaceone-gov.com. During this maintenance, no downtime is expected. Maintenance Window: • Start: Tuesday, May 21st, 2026, 00:00 UTC • End: Tuesday, May 21st, 2026, 03:00 UTC Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
- scheduled May 20, 2026, 11:00 PM UTC
Maintenance will begin as scheduled in 60 minutes.
- in progress May 21, 2026, 12:00 AM UTC
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Major April 23, 2026 Workspace ONE UEM: UAT AWCM connectivity issues / Germany (Partial Region) 48m Workspace ONE UEM - Germany
Started Apr 23, 2026, 01:51 PM UTC· resolved Apr 23, 2026, 02:40 PM UTC
- investigating Apr 23, 2026, 01:51 PM UTC
Omnissa Workspace ONE detected issues which may have impacted availability for UAT SaaS environments hosted in Germany datacenter. Customers leveraging on-premise hosted Omnissa Workspace ONE integration modules such as Omnissa Workspace ONE Cloud Connector (ACC), Enterprise System Connect (VESC), Omnissa Tunnel, Mobile Access Gateway (MAG), Secure Email Gateway (SEG) may experience issues as a result of the issues. We will provide more information shortly. System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
- identified Apr 23, 2026, 02:20 PM UTC
Omnissa Workspace ONE has noted partial recovery with SaaS environments. Operations teams continue to actively work towards complete recovery.
- resolved Apr 23, 2026, 02:40 PM UTC
The issue is now resolved. We apologize for the inconvenience and thank you for your patience and continued support. Customers leveraging on-premise hosted Omnissa Workspace ONE integration modules such as Omnissa Workspace ONE Cloud Connector (ACC), Omnissa Tunnel, Mobile Access Gateway (MAG), Secure Email Gateway (SEG) may experience residual issues as a result of the outage. Omnissa Workspace ONE recommends restarting the impacted integration modules as a troubleshooting measure. If issues persist, please engage Omnissa Workspace ONE Support for further assistance. System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.