Resolved after 18 minutes, affecting V3/V4 APIs and VitalSource Launch - LTI, LMS, SAML, Office365, OAuth2 and other integrations and 1 more, on November 5, 2024.
A fix has been implemented and we are monitoring the results.
Affected components
V3/V4 APIsVitalSource Launch - LTI, LMS, SAML, Office365, OAuth2 and other integrationsBookshelf OnlineManage PlatformBookstore, Sampling and Ecommerce PlatformsVitalSource ExploreAnalyticsAcrobatiqVerba CollectVerba Connect
Update timeline
- investigating Nov 05, 2024, 03:41 PM UTC
We are investigating an issue impacting multiple applications.
- identified Nov 05, 2024, 03:45 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Nov 05, 2024, 03:53 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 05, 2024, 03:59 PM UTC
This incident has been resolved.
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