VitalSource incident

Some Users may be having problems logging into their Bookshelf Accounts

Minor Vendor's status page →

Resolved after 31 minutes, affecting Bookshelf Online, on August 20, 2026.

monitoring Aug 20, 2026, 02:50 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Aug 20, 2026, 02:26 PM UTC
Resolved
Aug 20, 2026, 02:57 PM UTC
Duration
31m
Detected by Pingoru
Aug 20, 2026, 02:26 PM UTC

Affected components

Bookshelf Online

Update timeline

  1. investigating Aug 20, 2026, 02:26 PM UTC

    We are currently investigating this issue.

  2. monitoring Aug 20, 2026, 02:50 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 20, 2026, 02:57 PM UTC

    This incident has been resolved.

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