VitalSource incident

Experiencing Performance Issues

Resolved after 38 minutes, affecting Bookshelf Online and Bookstore, Sampling and Ecommerce Platforms, on December 17, 2024.

monitoring Dec 17, 2024, 10:56 PM UTC

Performance has improved. We are continuing to monitor.

Started
Dec 17, 2024, 10:38 PM UTC
Resolved
Dec 17, 2024, 11:16 PM UTC
Duration
38m
Detected by Pingoru
Dec 17, 2024, 10:38 PM UTC

Affected components

Bookshelf OnlineBookstore, Sampling and Ecommerce Platforms

Update timeline

  1. investigating Dec 17, 2024, 10:38 PM UTC

    We are currently investigating an issue impacting Bookshelf Online and our Store.

  2. monitoring Dec 17, 2024, 10:56 PM UTC

    Performance has improved. We are continuing to monitor.

  3. resolved Dec 17, 2024, 11:16 PM UTC

    This incident has been resolved.

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