Resolved after 1 hour, affecting V3/V4 APIs and VitalSource Launch - LTI, LMS, SAML, Office365, OAuth2 and other integrations and 1 more, on July 18, 2025.
Google Cloud has identified the root cause of the incident that affected VitalSource services, along with other major parts of the internet. We are continuing to monitor the situation and will provide updates as needed. Details here: [https://status.cloud.google.com/incidents/8cY8jdUpEGGbsSMSQk7J](https://status.cloud.google.com/incidents/8cY8jdUpEGGbsSMSQk7J)
Affected components
Update timeline
- investigating Jul 18, 2025, 03:19 PM UTC
We are investigating this issue, early indicators are that this is related to broad Google Cloud Issues
- monitoring Jul 18, 2025, 04:02 PM UTC
It appears Google Cloud has stablilized issues, we have recovered, we are monitoring for any lingering issues.
- monitoring Jul 18, 2025, 04:04 PM UTC
We are continuing to monitor for any further issues.
- resolved Jul 18, 2025, 04:20 PM UTC
This incident has been resolved.
- postmortem Jul 23, 2025, 02:36 PM UTC
Google Cloud has identified the root cause of the incident that affected VitalSource services, along with other major parts of the internet. We are continuing to monitor the situation and will provide updates as needed. Details here: [https://status.cloud.google.com/incidents/8cY8jdUpEGGbsSMSQk7J](https://status.cloud.google.com/incidents/8cY8jdUpEGGbsSMSQk7J)
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