VitalSource incident

Launch Performance Issues

Resolved on August 19, 2025.

resolved Aug 19, 2025, 06:55 PM UTC

Between 11:15 and 11:50 am ET on August 19, our Launch service experienced degraded performance due to excessive database load from background job activity, which our teams quickly identified and resolved by isolating the problematic processes.

Started
Aug 19, 2025, 04:00 PM UTC
Resolved
Aug 19, 2025, 04:00 PM UTC
Duration
–
Detected by Pingoru
Aug 19, 2025, 04:00 PM UTC

Update timeline

  1. resolved Aug 19, 2025, 06:55 PM UTC

    Between 11:15 and 11:50 am ET on August 19, our Launch service experienced degraded performance due to excessive database load from background job activity, which our teams quickly identified and resolved by isolating the problematic processes.

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