Visier incident

We are currently experiencing an issue with the connectivity to our services.

Resolved after 35 minutes, affecting US (au) and US (au) and 1 more, on December 5, 2025.

monitoring Dec 05, 2025, 09:21 AM UTC

Our provider has implemented a fix, and connectivity has been restored.

Other major vendors with incidents that started within 30 minutes of this one

Started
Dec 05, 2025, 08:50 AM UTC
Resolved
Dec 05, 2025, 09:25 AM UTC
Duration
35m
Detected by Pingoru
Dec 05, 2025, 08:50 AM UTC

Affected components

US (au)US (au)US (au)US (au)Europe (ae)Europe (ae)Europe (ae)Canada (ac)Canada (ac)Canada (AC)

Update timeline

  1. investigating Dec 05, 2025, 09:04 AM UTC

    Please note that some customers may be experiencing connectivity errors. The problem originates from one of our service providers. We are actively working with them on resolving the issue. We apologize for any inconvenience, and we thank you for your patience.

  2. monitoring Dec 05, 2025, 09:21 AM UTC

    Our provider has implemented a fix, and connectivity has been restored.

  3. resolved Dec 05, 2025, 09:25 AM UTC

    This incident has been resolved.

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