Resolved after 6 hours 59 minutes, affecting Virtru Control Center and Virtru Secure Share and 1 more, on June 12, 2025.
The issue is resolved. Virtru systems have experienced no further issues, and all relevant GCP services are operational.
Affected components
Update timeline
- identified Jun 12, 2025, 06:32 PM UTC
Google Cloud (GCP) appears to be experiencing a major outage upstream of Virtru. Virtru leverages GCP for various services and functionality. We are currently assessing the impact to Virtru services and will provide another update as soon as we have one.
- identified Jun 12, 2025, 06:57 PM UTC
We've observed degraded performance on the following products: - Virtru Hosted Gateway - Audit - Secure Share (History page) - Control Center (My Data and Org Data Pages) - "Sign in with Google" when authenticating into Virtru products Google has formally acknowledged the incident and is posting updates here: https://status.cloud.google.com/ We will continue to provide updates as soon as we have them.
- monitoring Jun 12, 2025, 08:42 PM UTC
Systems are recovering, and content is processing. We will continue to monitor the situation.
- monitoring Jun 12, 2025, 08:43 PM UTC
We are continuing to monitor for any further issues.
- resolved Jun 13, 2025, 01:31 AM UTC
The issue is resolved. Virtru systems have experienced no further issues, and all relevant GCP services are operational.
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