Vipps incident

Degraded service for Merchant portal

Resolved after 1 day 18 hours, affecting Business portal and Business portal and 1 more, on August 10, 2026.

monitoring Aug 12, 2026, 06:41 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Aug 10, 2026, 12:39 PM UTC
Resolved
Aug 12, 2026, 07:09 AM UTC
Duration
1d 18h
Detected by Pingoru
Aug 10, 2026, 12:39 PM UTC

Affected components

Business portalBusiness portalBusiness portal

Update timeline

  1. investigating Aug 10, 2026, 12:39 PM UTC

    We're currently experiencing issues with the merchant portal, which may result in incorrect fee and settlement amounts being displayed. We're working on a fix and will provide an update as soon as we have new information.

  2. investigating Aug 10, 2026, 02:24 PM UTC

    We are continuing to investigate this issue.

  3. investigating Aug 10, 2026, 09:02 PM UTC

    We are continuing to investigate this issue. The next update tomorrow, no later than 12:00.

  4. identified Aug 11, 2026, 09:52 AM UTC

    The issue has been identified and a fix is being implemented.

  5. monitoring Aug 12, 2026, 06:41 AM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Aug 12, 2026, 07:09 AM UTC

    This incident has been resolved.

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