Resolved after 19 hours 24 minutes, affecting Settlements, on October 20, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- investigating Oct 20, 2026, 12:10 PM UTC
Some merchants are currently experiencing delays in receiving their settlements, which were scheduled for today. We are working to address the issue and payout settlements as soon as possible. We apologize for the inconvenience and will update on this issue when we have more information
- identified Oct 20, 2026, 02:21 PM UTC
The delayed settlements are expected to be paid out to merchants tomorrow. We apologize for the inconvenience and appreciate your patience.
- monitoring Oct 21, 2026, 07:09 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 21, 2026, 07:34 AM UTC
This incident has been resolved.
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