Vintia incident

Degraded performance

Resolved after 3 hours 4 minutes, affecting Enviso platform and Enviso Sales App and 1 more, on March 20, 2026.

resolved Mar 20, 2026, 02:14 PM UTC

Dear customer, Today from 12:10 till 13:02 we experienced unexpected load on our system. This caused a period of degraded performance, mainly during the following time frames: 12:13 - 12:15 CET (2min) 12:22 - 12:36 CET (14min) 12u45 - 12u47 CET (2min) To help prevent similar issues in the future, we will strengthen our database layer, traffic protection and improve our automated test suite. We appreciate your understanding and thank you for your continued trust. Team Vintia

Started
Mar 20, 2026, 11:10 AM UTC
Resolved
Mar 20, 2026, 02:14 PM UTC
Duration
3h 4m
Detected by Pingoru
Mar 20, 2026, 11:10 AM UTC

Affected components

Enviso platformEnviso Sales AppEnviso shop

Update timeline

  1. resolved Mar 20, 2026, 02:14 PM UTC

    Dear customer, Today from 12:10 till 13:02 we experienced unexpected load on our system. This caused a period of degraded performance, mainly during the following time frames: 12:13 - 12:15 CET (2min) 12:22 - 12:36 CET (14min) 12u45 - 12u47 CET (2min) To help prevent similar issues in the future, we will strengthen our database layer, traffic protection and improve our automated test suite. We appreciate your understanding and thank you for your continued trust. Team Vintia

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