Vindicia incident

Production | Database degradation

Resolved after 5 hours 22 minutes, affecting Production, on January 15, 2026.

resolved Jan 15, 2026, 05:33 AM UTC

The database degradation issue has now been resolved, and all our services are back online with no further degradation observed.

Started
Jan 15, 2026, 12:11 AM UTC
Resolved
Jan 15, 2026, 05:33 AM UTC
Duration
5h 22m
Detected by Pingoru
Jan 15, 2026, 12:11 AM UTC

Affected components

Production

Update timeline

  1. investigating Jan 15, 2026, 12:11 AM UTC

    Vindicia is experiencing "Database Degradation" in the production environment. We are currently investigating this issue with high priority and will update this post as we gather more information. If you have any questions, please post a ticket to https://clientsupport.vindicia.com or contact [email protected]

  2. monitoring Jan 15, 2026, 01:34 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 15, 2026, 05:33 AM UTC

    The database degradation issue has now been resolved, and all our services are back online with no further degradation observed.

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