Vindicia incident

Production: Portal 2.0 Retain Analytics Dashboard unavailable

Resolved after 1 hour 11 minutes, affecting Portal and Retain, on August 28, 2026.

investigating Aug 28, 2026, 03:46 PM UTC

We are continuing to investigate this issue.

Started
Aug 28, 2026, 03:44 PM UTC
Resolved
Aug 28, 2026, 04:56 PM UTC
Duration
1h 11m
Detected by Pingoru
Aug 28, 2026, 03:44 PM UTC

Affected components

PortalRetain

Update timeline

  1. investigating Aug 28, 2026, 03:44 PM UTC

    Portal 2.0 Retain Analytics Dashboard is currently unavailable. Our Engineers are working on the problem and will keep you updated on any developments. If you have any questions, please post a ticket to https://clientsupport.vindicia.com or contact [email protected].

  2. investigating Aug 28, 2026, 03:46 PM UTC

    We are continuing to investigate this issue.

  3. resolved Aug 28, 2026, 04:56 PM UTC

    This incident has been resolved.

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