Vindicia incident

Production : Portal 2.0 dashboard unavailable

Resolved after 42 minutes, affecting Portal and Retain, on November 19, 2024.

resolved Nov 19, 2024, 01:36 PM UTC

We have completed the monitoring, and the Portal 2.0 dashboard is now operational.

Started
Nov 19, 2024, 12:54 PM UTC
Resolved
Nov 19, 2024, 01:36 PM UTC
Duration
42m
Detected by Pingoru
Nov 19, 2024, 12:54 PM UTC

Affected components

PortalRetain

Update timeline

  1. investigating Nov 19, 2024, 12:54 PM UTC

    The Portal 2.0 dashboard is currently unavailable. Vindicia engineers are working on the problem and will provide updates on any developments. If you have any questions, please submit a ticket at https://clientsupport.vindicia.com or contact [email protected].

  2. monitoring Nov 19, 2024, 01:00 PM UTC

    The issue has been resolved, and the Portal 2.0 dashboard is now available. We are currently monitoring the results.

  3. resolved Nov 19, 2024, 01:36 PM UTC

    We have completed the monitoring, and the Portal 2.0 dashboard is now operational.

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