Vindicia incident
Batch Billing Processing Delays - Sunday, March 2nd, 2025
Resolved after 4 hours 16 minutes, on March 2, 2025.
We are pleased to share that batch processing delays have now been resolved. The batch billing processing is now running as expected and transactions are being processed at the expected throughput. Thank you for your patience and continued trust in us.
Update timeline
- identified Mar 02, 2025, 08:04 PM UTC
We are experiencing longer than usual processing of batch files today. Please note that clients pulling data may notice that not all expected transactions are completed. No data has been lost and we will provide further updates as the system catches up on batch processing. If you have any questions, please post a ticket to https://clientsupport.vindicia.com or contact [email protected].
- resolved Mar 03, 2025, 12:20 AM UTC
We are pleased to share that batch processing delays have now been resolved. The batch billing processing is now running as expected and transactions are being processed at the expected throughput. Thank you for your patience and continued trust in us.
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