Vindicia incident
Production: Degradation in Portal Performance Wednesday, September 10th, 2025
Resolved after 1 hour 5 minutes, affecting Portal, on September 10, 2025.
We are pleased to inform you that this incident has been resolved and portal is now fully operational.
Affected components
Update timeline
- identified Sep 10, 2025, 07:45 PM UTC
Vindicia users accessing the Production portal are encountering issues. The issue includes the inability to search/modify transactions and downloading transaction-related reports. Our Engineers are currently investigating this issue with high priority and will update this post as we gather more information. If you have any questions, please post a ticket to https://clientsupport.vindicia.com or contact [email protected].
- resolved Sep 10, 2025, 08:51 PM UTC
We are pleased to inform you that this incident has been resolved and portal is now fully operational.
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