Vindicia incident
Production - Portal 2.0 Analytics Dashboard unavailable, Tuesday, September 16th, 2025
Minor Vendor's status page →
Resolved after 10 hours 5 minutes, affecting Portal, on September 16, 2025.
A fix has been implemented and we will monitor for any issues.
Affected components
Portal
Update timeline
- identified Sep 16, 2025, 07:03 PM UTC
Retain Analytics Dashboard is currently unavailable. All other features are working as expected. Our engineers are currently investigating the issue with high priority and will update as we gather more information. If you have any questions, please post a ticket to https://clientsupport.vindicia.com or contact [email protected].
- monitoring Sep 16, 2025, 11:51 PM UTC
A fix has been implemented and we will monitor for any issues.
- resolved Sep 17, 2025, 05:08 AM UTC
This incident has been resolved.
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