Vimeo OTT incident
Gained, lost and total subscriber count updates delayed
Resolved after 5 days 18 hours, affecting Vimeo OTT Analytics, on October 5, 2025.
This incident has been resolved. Subscriber data in Streaming Analytics is fully up to date.
Affected components
Update timeline
- identified Oct 05, 2025, 01:30 AM UTC
The gained, lost, and total subscriber count data is up to date as of September 30th. Beginning October 1st we are experiencing delays in data updates.
- identified Oct 06, 2025, 03:20 PM UTC
We are continuing to work on a fix for this issue.
- identified Oct 08, 2025, 11:01 PM UTC
The subscriber data dashboard is now up to date through October 5th. Subscriber data in Streaming Analytics is still delayed beginning October 1st. We are continuing to work on restoring the rest of the data.
- identified Oct 09, 2025, 01:21 PM UTC
The subscriber data dashboard is now fully up to date. Subscriber data in Streaming Analytics is still delayed beginning October 1st.
- identified Oct 09, 2025, 10:27 PM UTC
We are continuing to work on bringing subscriber data in Streaming Analytics fully up to date.
- resolved Oct 10, 2025, 07:47 PM UTC
This incident has been resolved. Subscriber data in Streaming Analytics is fully up to date.
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