Vimeo OTT incident
Continue watching and playback position updates delayed by hours
Resolved after 2 days 7 hours, affecting Vimeo OTT Platform and Branded Apps, on December 9, 2025.
The issue has been identified and a fix is being implemented.
Affected components
Update timeline
- investigating Dec 09, 2025, 03:24 PM UTC
We're currently investigating an issue where the "Continue Watching" feature is not updating user's progress in real time. The updates are happening few hours after the original action. This may cause videos to not resume where you left off and also not show the recently watched videos on the continue watching row. Our team is actively working to resolve this as quickly as possible. We'll post an update as soon as we have more information.
- identified Dec 09, 2025, 08:22 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Dec 11, 2025, 11:18 PM UTC
This incident has been resolved.
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