Vimeo OTT incident

Playback outage

Resolved after 4 hours 9 minutes, affecting Vimeo OTT Platform and Vimeo OTT Embeds and 1 more, on June 12, 2025.

monitoring Jun 12, 2025, 08:40 PM UTC

Playback has been restored for most users.

Started
Jun 12, 2025, 06:00 PM UTC
Resolved
Jun 12, 2025, 10:10 PM UTC
Duration
4h 9m
Detected by Pingoru
Jun 12, 2025, 06:00 PM UTC

Affected components

Vimeo OTT PlatformVimeo OTT EmbedsBranded Apps

Update timeline

  1. investigating Jun 12, 2025, 06:54 PM UTC

    Video playback is not working for most users.

  2. investigating Jun 12, 2025, 06:54 PM UTC

    We are continuing to investigate this issue.

  3. identified Jun 12, 2025, 07:37 PM UTC

    The issue has been identified, and we are continuing to fix and monitor the issue. We're seeing recovery on playback.

  4. investigating Jun 12, 2025, 07:40 PM UTC

    Playback has been restored for most users.

  5. monitoring Jun 12, 2025, 08:40 PM UTC

    Playback has been restored for most users.

  6. resolved Jun 12, 2025, 10:10 PM UTC

    The incident has been resolved.

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