Vimeo OTT incident

Viewership analytics delayed

Resolved after 2 days 1 hour, affecting Vimeo OTT Analytics, on August 11, 2025.

identified Aug 12, 2025, 11:20 PM UTC

The data is current through August 11, with the exception of the hour between 21:00-22:00 UTC. Most hours for August 12 are still underreporting by as much as 20%. These are currently being fixed.

Started
Aug 11, 2025, 10:24 PM UTC
Resolved
Aug 14, 2025, 12:08 AM UTC
Duration
2d 1h
Detected by Pingoru
Aug 11, 2025, 10:24 PM UTC

Affected components

Vimeo OTT Analytics

Update timeline

  1. identified Aug 11, 2025, 10:24 PM UTC

    Viewership data has been delayed since August 10 at 23:00 UTC. It is currently being repaired, and we expect to be fully caught up on August 12.

  2. identified Aug 12, 2025, 11:20 PM UTC

    The data is current through August 11, with the exception of the hour between 21:00-22:00 UTC. Most hours for August 12 are still underreporting by as much as 20%. These are currently being fixed.

  3. resolved Aug 14, 2025, 12:08 AM UTC

    This incident has been resolved.

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