Vetspire incident

Medication Label: Cursor Lag Detected in Instruction Field

Resolved after 21 hours 10 minutes, affecting Medication Label, on November 19, 2025.

resolved Nov 20, 2025, 12:07 PM UTC

We implemented a fix for the issue raised yesterday regarding prescription labels.

Started
Nov 19, 2025, 02:57 PM UTC
Resolved
Nov 20, 2025, 12:07 PM UTC
Duration
21h 10m
Detected by Pingoru
Nov 19, 2025, 02:57 PM UTC

Affected components

Medication Label

Update timeline

  1. investigating Nov 19, 2025, 02:57 PM UTC

    We are investigating reports of limited or unavailable access to the listed Vetspire feature(s).

  2. identified Nov 19, 2025, 04:34 PM UTC

    We have identified the cause of this issue and are working to implement a fix.

  3. monitoring Nov 19, 2025, 09:58 PM UTC

    We have implemented a fix for the issue raised earlier today, and will continue to monitor.

  4. resolved Nov 20, 2025, 12:07 PM UTC

    We implemented a fix for the issue raised yesterday regarding prescription labels.

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