Resolved after 3 hours, affecting Vetspire AI, on December 4, 2025.
AI System performance has been improving, and we have reprocessed all failed Scribe jobs. Users can retrieve their recordings and review their clinical notes. We are continuing to monitor the situation to ensure it is fully resolved.
Affected components
Update timeline
- identified Dec 04, 2025, 05:15 PM UTC
Google Cloud Platform, which powers Vetspire AI Scribe, is currently experiencing degraded performance. We will be re-running the failed jobs so that recordings can be accessed later in the day. We will update this page as more information becomes available from Google.
- monitoring Dec 04, 2025, 05:55 PM UTC
AI System performance has been improving, and we have reprocessed all failed Scribe jobs. Users can retrieve their recordings and review their clinical notes. We are continuing to monitor the situation to ensure it is fully resolved.
- resolved Dec 04, 2025, 08:16 PM UTC
This incident has been resolved.
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