Vetspire incident

Partial IDEXX Outage

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Resolved after 4 hours 47 minutes, affecting IDEXX VetConnectPlus & In-House Labs, on March 7, 2026.

monitoring Mar 07, 2026, 07:09 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Mar 07, 2026, 04:41 PM UTC
Resolved
Mar 07, 2026, 09:28 PM UTC
Duration
4h 47m
Detected by Pingoru
Mar 07, 2026, 04:41 PM UTC

Affected components

IDEXX VetConnectPlus & In-House Labs

Update timeline

  1. investigating Mar 07, 2026, 04:41 PM UTC

    We are aware that IDEXX is investigating a potential issue affecting lab ordering and lab result generation. Please refer to the IDEXX VetConnect Portal for the most up-to-date information.

  2. monitoring Mar 07, 2026, 07:09 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 07, 2026, 09:28 PM UTC

    This incident has been resolved.

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