Vetspire incident

Third-Party AI Provider Anthropic Outage

Resolved after 4 hours 43 minutes, affecting Vetspire AI, on March 30, 2026.

monitoring Mar 30, 2026, 07:50 PM UTC

All scribe notes and patient summaries created during the Anthropic's outage were safely stored and have now been processed. Your scribe notes from recordings created during the outage are now ready for review. You can access them by returning to the Encounter page and syncing your notes.

Started
Mar 30, 2026, 03:47 PM UTC
Resolved
Mar 30, 2026, 08:30 PM UTC
Duration
4h 43m
Detected by Pingoru
Mar 30, 2026, 03:47 PM UTC

Affected components

Vetspire AI

Update timeline

  1. identified Mar 30, 2026, 03:47 PM UTC

    The third-party AI provider, ANTHROPIC, is currently experiencing an outage that is affecting several PIMS, including Vetspire.

  2. monitoring Mar 30, 2026, 06:26 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Mar 30, 2026, 07:50 PM UTC

    All scribe notes and patient summaries created during the Anthropic's outage were safely stored and have now been processed. Your scribe notes from recordings created during the outage are now ready for review. You can access them by returning to the Encounter page and syncing your notes.

  4. resolved Mar 30, 2026, 08:30 PM UTC

    This incident has been resolved.

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