Resolved after 1 hour 37 minutes, affecting Vetspire UI and Reporting and 1 more, on April 7, 2026.
We have released a fix for this issue and are continuing to closely monitor performance of Vetspire features. We will update this page when the issue is resolved.
Affected components
Update timeline
- investigating Apr 07, 2026, 02:19 PM UTC
We are investigating reports of limited or unavailable access to the listed Vetspire feature(s). We will update this page once we identify the full impact of this issue.
- investigating Apr 07, 2026, 02:45 PM UTC
We are continuing to investigate. We understand this impacts your workflow and are working to restore full functionality as quickly as possible. We will provide another update as soon as more information becomes available.
- investigating Apr 07, 2026, 02:55 PM UTC
We have implemented a fix to mitigate the impact and are currently seeing a significant reduction in error rates. We are remaining in an investigating state as we monitor the environment and continue to work toward a full resolution. We will provide further updates as we confirm complete stability.
- monitoring Apr 07, 2026, 03:08 PM UTC
We have released a fix for this issue and are continuing to closely monitor performance of Vetspire features. We will update this page when the issue is resolved.
- resolved Apr 07, 2026, 03:57 PM UTC
This incident has been resolved.
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