Vetspire incident

3rd party outage:Freshworks chat

Resolved after 2 days 17 hours, affecting Freshdesk, on July 17, 2026.

investigating Jul 17, 2026, 08:08 PM UTC

Freshworks is currently experiencing an outage affecting the chat feature that is affecting several PIMS, including Vetspire.

Started
Jul 17, 2026, 08:08 PM UTC
Resolved
Jul 20, 2026, 01:36 PM UTC
Duration
2d 17h
Detected by Pingoru
Jul 17, 2026, 08:08 PM UTC

Affected components

Freshdesk

Update timeline

  1. investigating Jul 17, 2026, 08:08 PM UTC

    Freshworks is currently experiencing an outage affecting the chat feature that is affecting several PIMS, including Vetspire.

  2. resolved Jul 20, 2026, 01:36 PM UTC

    This incident has been resolved.

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