Resolved after 2 days 17 hours, affecting Freshdesk, on July 17, 2026.
Freshworks is currently experiencing an outage affecting the chat feature that is affecting several PIMS, including Vetspire.
Affected components
Freshdesk
Update timeline
- investigating Jul 17, 2026, 08:08 PM UTC
Freshworks is currently experiencing an outage affecting the chat feature that is affecting several PIMS, including Vetspire.
- resolved Jul 20, 2026, 01:36 PM UTC
This incident has been resolved.
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