Vetspire incident
Medication Modal: Dose Dropdown units do not match Product "Units of Measurement" list
Resolved after 4 days 22 hours, affecting Medication Label, on May 6, 2026.
This issue has been resolved. If you continue to experience any issues, please log out and back into Vetspire.
Affected components
Update timeline
- investigating May 06, 2026, 12:17 PM UTC
We are currently investigating an issue within the Medication Modal where the Dose dropdown may not display the full list of available units of measurement. Note: This does not affect default units, which continue to display correctly when a product is ordered.
- identified May 07, 2026, 11:26 AM UTC
We have identified the cause of this issue and are working to implement a fix.
- identified May 07, 2026, 11:27 AM UTC
We are continuing to work on a fix for this issue.
- identified May 08, 2026, 11:20 AM UTC
A fix has been deployed to our testing environment and is currently being verified. We will provide a further update once it is ready to be released.
- resolved May 11, 2026, 11:06 AM UTC
This issue has been resolved. If you continue to experience any issues, please log out and back into Vetspire.
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