Veryfi incident

API performance impacted for some accounts

Resolved after 16 minutes, on September 16, 2026.

resolved Sep 16, 2026, 10:11 AM UTC

We have identified the cause as being a specific code path in one microservices. We have implemented an interim solution while we work on a permanent fix. API performance has returned to baseline levels.

Started
Sep 16, 2026, 09:55 AM UTC
Resolved
Sep 16, 2026, 10:11 AM UTC
Duration
16m
Detected by Pingoru
Sep 16, 2026, 09:55 AM UTC

Update timeline

  1. investigating Sep 16, 2026, 09:55 AM UTC

    The API performance is currently degraded for some customers. We are investigating.

  2. resolved Sep 16, 2026, 10:11 AM UTC

    We have identified the cause as being a specific code path in one microservices. We have implemented an interim solution while we work on a permanent fix. API performance has returned to baseline levels.

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