Verkada incident

Issues receiving NCIC alerts in Government Solutions Command Organizations

Resolved after 1 hour 17 minutes, affecting Gov Cloud, on May 13, 2026.

monitoring May 13, 2026, 03:12 PM UTC

A fix has been implemented and we are monitoring the results.

Started
May 13, 2026, 02:15 PM UTC
Resolved
May 13, 2026, 03:32 PM UTC
Duration
1h 17m
Detected by Pingoru
May 13, 2026, 02:15 PM UTC

Affected components

Gov Cloud

Update timeline

  1. investigating May 13, 2026, 02:15 PM UTC

    We are currently investigating this issue.

  2. identified May 13, 2026, 03:12 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 13, 2026, 03:12 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 13, 2026, 03:32 PM UTC

    This incident has been resolved.

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