Verkada Outage History
Verkada is up right nowPingoru has recorded 92 incidents for Verkada: 78 in the last 12 months and 17 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 11 | 60 of 720 (8%) |
| May 2026 | 13 | 164 of 744 (22%) |
| June 2026 | 1 | 1 of 720 (0%) |
| July 2026 | 8 | 279 of 744 (38%) |
| August 2026 | 4 | 25 of 744 (3%) |
| September 2026 | 6 | 11 of 720 (1%) |
| October 2026 | 6 | 27 of 568 (5%) |
Incidents, newest first
Minor October 19, 2026 Delays loading Command 16h 59m Login System
Started Oct 19, 2026, 11:10 PM UTC· resolved Oct 20, 2026, 04:09 PM UTC
- investigating Oct 19, 2026, 11:10 PM UTC
We are currently investigating this issue.
- identified Oct 19, 2026, 11:49 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Oct 20, 2026, 02:26 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 20, 2026, 04:09 PM UTC
This incident has been resolved.
Minor October 15, 2026 Event Based Webhook Delivery Is Delayed 1h 54m Events and Notifications
Started Oct 15, 2026, 12:44 PM UTC· resolved Oct 15, 2026, 02:39 PM UTC
- investigating Oct 15, 2026, 12:44 PM UTC
We are currently investigating this issue.
- identified Oct 15, 2026, 12:50 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Oct 15, 2026, 01:46 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 15, 2026, 02:39 PM UTC
This incident has been resolved.
Minor October 13, 2026 Cameras reporting inaccurate historical online/offline state 5h
Started Oct 13, 2026, 04:00 PM UTC· resolved Oct 13, 2026, 09:00 PM UTC
- resolved Oct 13, 2026, 11:18 PM UTC
Verkada is investigating reports of camera uptime history incorrectly showing devices offline. Normal operation should not be impaired. Verkada engineering corrected an infrastructure issue causing unbalanced resource distribution. Normal operation should be substantially restored and missing data will backfill over the course of the afternoon.
Minor October 6, 2026 Some customers are experiencing issues with LPR webhooks 1h Camera Analytics
Started Oct 06, 2026, 09:43 PM UTC· resolved Oct 06, 2026, 10:44 PM UTC
- investigating Oct 06, 2026, 09:43 PM UTC
We are currently investigating this issue.
- identified Oct 06, 2026, 10:30 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Oct 06, 2026, 10:44 PM UTC
This incident has been resolved.
Minor October 2, 2026 Issues loading Guest 23m Guest
Started Oct 02, 2026, 10:10 PM UTC· resolved Oct 02, 2026, 10:33 PM UTC
- investigating Oct 02, 2026, 10:10 PM UTC
Guest is experiencing slowness when loading some pages. We are currently investigating
- resolved Oct 02, 2026, 10:33 PM UTC
This incident has been resolved.
Major October 2, 2026 Issues loading Verkada Guest in US Organizations 2h Guest
Started Oct 02, 2026, 02:32 PM UTC· resolved Oct 02, 2026, 04:32 PM UTC
- investigating Oct 02, 2026, 02:32 PM UTC
We are currently investigating this issue.
- monitoring Oct 02, 2026, 03:30 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 02, 2026, 04:32 PM UTC
This incident has been resolved.
Minor September 29, 2026 Verkada Command AU Shard performance degraded 4h 11m Command Mobile
Started Sep 29, 2026, 12:07 AM UTC· resolved Sep 29, 2026, 04:18 AM UTC
- investigating Sep 29, 2026, 12:07 AM UTC
We are investigating degraded performance of Verkada Command on AU shard. US and EMEA organisations are not affected.
- monitoring Sep 29, 2026, 12:25 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 29, 2026, 04:18 AM UTC
This incident has been resolved.
Minor September 23, 2026 Some users are unable to arm/disarm Alarms via keypad 57m Alarms
Started Sep 23, 2026, 03:16 AM UTC· resolved Sep 23, 2026, 04:13 AM UTC
- investigating Sep 23, 2026, 03:16 AM UTC
We are currently investigating this issue.
- identified Sep 23, 2026, 03:23 AM UTC
The issue has been identified and a fix is being implemented.
- resolved Sep 23, 2026, 04:13 AM UTC
This incident has been resolved.
Major September 19, 2026 Video streaming degraded for Verkada Gov orgs 1h 10m Gov Cloud
Started Sep 19, 2026, 02:02 AM UTC· resolved Sep 19, 2026, 03:12 AM UTC
- investigating Sep 19, 2026, 02:02 AM UTC
We are investigating an issue where video streaming is being disrupted for organizations in Verkada Gov environment.
- monitoring Sep 19, 2026, 02:37 AM UTC
Verkada engineering staff made an adjustment to infrastructure resource allocation and have restored stability. We will monitor for continued normal operation.
- resolved Sep 19, 2026, 03:12 AM UTC
Performance has remained within normal levels after an adjustment was made to resource allocation for video streaming in the Verkada Gov environment.
Minor September 14, 2026 Some customers are experience issues with Classic Alarms in the European region 1h 42m Alarms
Started Sep 14, 2026, 06:38 PM UTC· resolved Sep 14, 2026, 08:21 PM UTC
- investigating Sep 14, 2026, 06:38 PM UTC
We are currently investigating this issue.
- monitoring Sep 14, 2026, 07:11 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 14, 2026, 08:21 PM UTC
This incident has been resolved.
Minor September 3, 2026 Command is experiencing degraded performance for some customers 1h 53m Login System
Started Sep 03, 2026, 10:16 PM UTC· resolved Sep 04, 2026, 12:09 AM UTC
- investigating Sep 03, 2026, 10:16 PM UTC
We're aware of an issue affecting Command for some customers. Affected users may see Command load slowly or fail to load.
- monitoring Sep 03, 2026, 10:21 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 04, 2026, 12:09 AM UTC
This incident has been resolved.
Major August 21, 2026 Some Viewing Stations are offline 20h 25m Viewing Station
Started Aug 21, 2026, 03:01 AM UTC· resolved Aug 21, 2026, 11:27 PM UTC
- investigating Aug 21, 2026, 03:01 AM UTC
Our engineers are investigating an issue causing a small subset of viewing stations to be offline.
- investigating Aug 21, 2026, 04:12 AM UTC
Our engineers are continuing to work on this issue with high priority. If you have an affected Viewing Station please leave it online so that an update can applied when available.
- resolved Aug 21, 2026, 11:27 PM UTC
We identified an issue affecting Viewing Stations with a non-English locale set. We’ve since shipped a new version, that resolves it. Symptom: affected customers most likely saw a black screen on their VX. What we’ve done: went through the list of affected devices, manually updated the ones we could, and verified they’re back to a healthy, streaming state.
Major August 13, 2026 Service disruption for Security Screening feature 1h 36m Guest
Started Aug 13, 2026, 06:32 PM UTC· resolved Aug 13, 2026, 08:08 PM UTC
- identified Aug 13, 2026, 06:32 PM UTC
We are experiencing an outage with our security screening service.
- identified Aug 13, 2026, 06:39 PM UTC
Our security screening service provider has identified the issue and is working on a resolution.
- monitoring Aug 13, 2026, 06:45 PM UTC
Security screening functionality has returned to normal operation. We are continuing to monitor the service.
- resolved Aug 13, 2026, 08:08 PM UTC
This incident has been resolved.
Critical August 6, 2026 Verkada Command not loading 22m Login System
Started Aug 06, 2026, 11:39 PM UTC· resolved Aug 07, 2026, 12:02 AM UTC
- investigating Aug 06, 2026, 11:39 PM UTC
We are investigating command.verkada.com not loading for all users. Users can still access Verkada Command by visiting https://command.verkada.com/login as a workaround.
- monitoring Aug 06, 2026, 11:44 PM UTC
We have resolved the issue and will monitor to ensure services remain stable.
- resolved Aug 07, 2026, 12:02 AM UTC
Command login remains stable after resolving an infrastructure issue causing difficulty logging in.
Notice August 3, 2026 Issues with Managing Command Users and Access Controllers are appearing offline in GovCloud 2h 11m Access Control, Gov Cloud
Started Aug 03, 2026, 01:04 PM UTC· resolved Aug 03, 2026, 03:16 PM UTC
- investigating Aug 03, 2026, 01:04 PM UTC
We are currently investigating this issue.
- identified Aug 03, 2026, 02:26 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Aug 03, 2026, 03:07 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 03, 2026, 03:16 PM UTC
This incident has been resolved.
Minor July 28, 2026 Multiple Command services are degraded or unavailable 3h 54m Login System, Camera Analytics, Access Control, Gov Cloud
Started Jul 28, 2026, 04:45 PM UTC· resolved Jul 28, 2026, 08:39 PM UTC
- investigating Jul 28, 2026, 04:45 PM UTC
We are currently investigating this issue.
- identified Jul 28, 2026, 05:23 PM UTC
Multiple Command services are degraded or unavailable, including login for GovCloud users, person profile photos in Command Users and Access Users, and some video, search, and analytics features. We have identified the cause and are deploying a fix across all services.
- identified Jul 28, 2026, 05:34 PM UTC
A fix has been validated and is now rolling out to affected services. GovCloud login and Access Control are the most affected areas. Recovery will be gradual as each service completes its rollout.
- identified Jul 28, 2026, 06:13 PM UTC
GovCloud login has been restored. Other features remain partially affected, including profile photos and creating new access users, and deployments are continuing across the remaining services. We will keep updating as each area is confirmed recovered.
- monitoring Jul 28, 2026, 06:35 PM UTC
The fix has been deployed across affected services and functionality is returning to normal. We are monitoring to confirm full recovery.
- monitoring Jul 28, 2026, 07:26 PM UTC
The fix has been deployed to the majority of affected services. A small number are still completing their rollout, and some users may continue to see errors or incorrect device status until they finish.
- resolved Jul 28, 2026, 08:39 PM UTC
All services have been restored and are operating normally and the underlying issue has been resolved. Please reach out to our Support team if you are experience any further issues.
Minor July 22, 2026 Users unable to add Mobile NFC credentials to Apple Wallet 3h 45m Access Control
Started Jul 22, 2026, 08:20 PM UTC· resolved Jul 23, 2026, 12:05 AM UTC
- investigating Jul 22, 2026, 08:20 PM UTC
Verkada is investigating an inability of some users to add Mobile NFC credentials to Apple Wallet.
- resolved Jul 23, 2026, 12:05 AM UTC
Engineering resolved the issue and users should be able to claim Mobile NFC credentials as normal.
Minor July 10, 2026 Some users are unable to sign into Verkada Pass on Android phones 2h 5m Access Control
Started Jul 10, 2026, 07:55 PM UTC· resolved Jul 10, 2026, 10:01 PM UTC
- investigating Jul 10, 2026, 07:55 PM UTC
We are currently investigating this issue.
- identified Jul 10, 2026, 09:23 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jul 10, 2026, 09:57 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 10, 2026, 10:01 PM UTC
This incident has been resolved.
Minor July 8, 2026 Some Access Controllers are falsely reporting as offline 2h 2m Access Control
Started Jul 08, 2026, 03:42 AM UTC· resolved Jul 08, 2026, 05:44 AM UTC
- investigating Jul 08, 2026, 03:42 AM UTC
We are currently investigating this issue.
- identified Jul 08, 2026, 03:53 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jul 08, 2026, 04:00 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 08, 2026, 05:44 AM UTC
This incident has been resolved.
Major July 8, 2026 Access Control web is not loading for some users on Government organizations 15m Access Control
Started Jul 08, 2026, 12:07 AM UTC· resolved Jul 08, 2026, 12:22 AM UTC
- investigating Jul 08, 2026, 12:07 AM UTC
We are currently investigating this issue.
- identified Jul 08, 2026, 12:14 AM UTC
The issue has been identified and a fix is being implemented.
- resolved Jul 08, 2026, 12:22 AM UTC
This incident has been resolved.
Minor July 3, 2026 Some Intercom units are failing to process bluetooth unlocks 10d 23h Intercom
Started Jul 03, 2026, 12:36 AM UTC· resolved Jul 13, 2026, 11:53 PM UTC
- investigating Jul 03, 2026, 12:36 AM UTC
We are currently investigating this issue.
- identified Jul 03, 2026, 04:15 PM UTC
Our team has made progress investigating an issue affecting Bluetooth unlocks on Verkada TD33 Intercoms. A mitigation is available now - affected customers can contact Verkada Support to have Bluetooth unlocks restored on their TD33 Intercoms. We are continuing to work toward a permanent fix and will provide further updates.
- monitoring Jul 09, 2026, 07:37 PM UTC
A fix has been rolled out to all affected Verkada TD33 Intercoms that restores Bluetooth unlock functionality. We are monitoring to confirm full recovery. Customers who continue to experience issues should contact Verkada Support.
- monitoring Jul 09, 2026, 07:37 PM UTC
We are continuing to monitor for any further issues.
- resolved Jul 13, 2026, 11:53 PM UTC
This incident has been resolved.
Notice July 2, 2026 Some Access level exceptions are taking effect early 6h 42m Access Control
Started Jul 02, 2026, 04:56 PM UTC· resolved Jul 02, 2026, 11:39 PM UTC
- investigating Jul 02, 2026, 04:56 PM UTC
We are currently investigating this issue.
- resolved Jul 02, 2026, 11:39 PM UTC
This incident has been resolved.
Major July 1, 2026 Camera analytics results are not being displayed for some US Gov customers 1h 29m Camera Analytics
Started Jul 01, 2026, 06:00 PM UTC· resolved Jul 01, 2026, 07:30 PM UTC
- investigating Jul 01, 2026, 06:00 PM UTC
We are currently investigating this issue.
- monitoring Jul 01, 2026, 06:32 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 01, 2026, 08:20 PM UTC
This incident has been resolved.
Minor June 23, 2026 Issue Loading Historical Video In European Organisations 1h 20m Streaming Historical Footage
Started Jun 23, 2026, 12:43 PM UTC· resolved Jun 23, 2026, 02:03 PM UTC
- investigating Jun 23, 2026, 12:43 PM UTC
We are currently investigating this issue.
- identified Jun 23, 2026, 01:41 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jun 23, 2026, 01:50 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 23, 2026, 02:03 PM UTC
This incident has been resolved.
Minor May 27, 2026 Some Viewing Stations are reporting offline in command and displaying a black screen. 23h 24m Viewing Station
Started May 27, 2026, 07:10 PM UTC· resolved May 28, 2026, 06:35 PM UTC
- monitoring May 27, 2026, 07:10 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring May 27, 2026, 07:11 PM UTC
We are continuing to monitor for any further issues.
- monitoring May 27, 2026, 07:18 PM UTC
Some viewing stations have not taken the fix that has been implemented. We are continuing to monitor the rollout of the fix.
- resolved May 28, 2026, 06:35 PM UTC
This incident has been resolved.