Verkada incident

Delay processing access events

Resolved after 23 hours 20 minutes, affecting Command Mobile and Events and Notifications and 1 more, on May 4, 2026.

monitoring May 05, 2026, 02:43 AM UTC

A fix has been implemented and we are monitoring the results.

Started
May 04, 2026, 01:30 PM UTC
Resolved
May 05, 2026, 12:51 PM UTC
Duration
23h 20m
Detected by Pingoru
May 04, 2026, 01:30 PM UTC

Affected components

Command MobileEvents and NotificationsAccess ControlAlarmsViewing Station

Update timeline

  1. identified May 04, 2026, 08:05 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring May 05, 2026, 02:43 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 05, 2026, 12:51 PM UTC

    This incident has been resolved.

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