Verkada incident

Issues loading the access page in command.

Resolved after 6 hours 22 minutes, affecting Command Mobile and Events and Notifications and 1 more, on May 4, 2026.

identified May 04, 2026, 05:26 PM UTC

We are continuing to work on a fix for this issue.

Started
May 04, 2026, 01:39 PM UTC
Resolved
May 04, 2026, 08:01 PM UTC
Duration
6h 22m
Detected by Pingoru
May 04, 2026, 01:39 PM UTC

Affected components

Command MobileEvents and NotificationsAccess ControlAlarmsViewing Station

Update timeline

  1. investigating May 04, 2026, 01:39 PM UTC

    We are currently investigating this issue.

  2. investigating May 04, 2026, 01:41 PM UTC

    We are continuing to investigate this issue.

  3. identified May 04, 2026, 04:24 PM UTC

    The issue has been identified and a fix is being implemented.

  4. identified May 04, 2026, 05:26 PM UTC

    We are continuing to work on a fix for this issue.

  5. resolved May 04, 2026, 08:01 PM UTC

    This incident has been resolved.

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