Resolved after 3 hours 6 minutes, affecting Streaming Historical Footage, on October 23, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Streaming Historical Footage
Update timeline
- investigating Oct 23, 2025, 02:47 PM UTC
History streaming is currently unavailable for D-series and Command Connector devices. Verkada's engineering team is investigating. There is no known impact to footage retention.
- identified Oct 23, 2025, 04:20 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Oct 23, 2025, 05:46 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 23, 2025, 05:54 PM UTC
This incident has been resolved.
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