Verkada incident
Some Viewing Station features degraded due to earlier outage
Resolved after 3 days 1 hour, affecting Viewing Station, on November 4, 2025.
Repairs have been made to the service and Viewing Station motion Smart Tiles and functionally should be working normally.
Affected components
Update timeline
- investigating Nov 04, 2025, 10:08 PM UTC
As part of a fix for the outage earlier this afternoon, two features are degraded: Motion Smart Tiles are not operational. Cameras connected via a Gateway will show thumbnails in tiles as normal, but won't automatically stream video when motion is detected. Our engineering team is working to restore full operations to these services.
- identified Nov 04, 2025, 10:09 PM UTC
As part of a fix for the outage earlier this afternoon, two features are degraded: Motion Smart Tiles are not operational. Cameras connected via a Gateway will show thumbnails in tiles as normal, but won't automatically stream video when motion is detected. Our engineering team is working to restore full operations to these services.
- resolved Nov 07, 2025, 11:09 PM UTC
Repairs have been made to the service and Viewing Station motion Smart Tiles and functionally should be working normally.
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