Verkada incident

Some customers are reporting few alarm devices falling offline

Resolved after 47 minutes, affecting Alarms, on January 7, 2026.

monitoring Jan 07, 2026, 11:41 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Jan 07, 2026, 11:03 PM UTC
Resolved
Jan 07, 2026, 11:51 PM UTC
Duration
47m
Detected by Pingoru
Jan 07, 2026, 11:03 PM UTC

Affected components

Alarms

Update timeline

  1. investigating Jan 07, 2026, 11:03 PM UTC

    We have reports of few alarm devices falling offline. Engineering is looking into it.

  2. identified Jan 07, 2026, 11:16 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jan 07, 2026, 11:41 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 07, 2026, 11:51 PM UTC

    This incident has been resolved.

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