Verkada incident

Issues loading & administering devices in Command

Resolved after 14 hours 58 minutes, on January 9, 2026.

monitoring Jan 09, 2026, 06:09 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Jan 09, 2026, 02:56 AM UTC
Resolved
Jan 09, 2026, 05:54 PM UTC
Duration
14h 58m
Detected by Pingoru
Jan 09, 2026, 02:56 AM UTC

Update timeline

  1. investigating Jan 09, 2026, 02:56 AM UTC

    Verkada engineering is investigating issues with our Command platform. Customers may experience issues with device administration and device status reporting.

  2. monitoring Jan 09, 2026, 06:09 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 09, 2026, 05:54 PM UTC

    This incident has been resolved.

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