Resolved after 1 hour 27 minutes, affecting Verkada Support, on January 9, 2026.
Seeing delays for our support chat due to an issue with our upstream provider. Please call in to North America: +1 (650) 514-2500 Latin America: +52 55 9990 8275 Europe: +44 (0)20 3048 6050 Asia / Pacific: +61 (2725) 99300 or email [email protected] for immediate support assistance
Affected components
Update timeline
- investigating Jan 09, 2026, 08:12 PM UTC
Seeing delays for our support chat due to an issue with our upstream provider. Please call in to North America: +1 (650) 514-2500 Latin America: +52 55 9990 8275 Europe: +44 (0)20 3048 6050 Asia / Pacific: +61 (2725) 99300 or email [email protected] for immediate support assistance
- identified Jan 09, 2026, 09:03 PM UTC
Seeing delays for our support chat due to an issue with our upstream provider. Please call in to North America: +1 (650) 514-2500 Latin America: +52 55 9990 8275 Europe: +44 (0)20 3048 6050 Asia / Pacific: +61 (2725) 99300 or email [email protected] for immediate support assistance
- resolved Jan 09, 2026, 09:40 PM UTC
This incident has been resolved.
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