Verkada incident

Camera performance degraded

Resolved after 1 day 2 hours, affecting Camera Analytics and Archives, on April 8, 2026.

monitoring Apr 09, 2026, 08:47 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Apr 08, 2026, 03:04 PM UTC
Resolved
Apr 09, 2026, 05:11 PM UTC
Duration
1d 2h
Detected by Pingoru
Apr 08, 2026, 03:04 PM UTC

Affected components

Camera AnalyticsArchives

Update timeline

  1. investigating Apr 08, 2026, 08:15 PM UTC

    Verkada is investigating instances of LPR results taking an excessively long time to populate, and archives failing to create.

  2. identified Apr 08, 2026, 08:16 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Apr 09, 2026, 01:58 AM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Apr 09, 2026, 08:47 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Apr 09, 2026, 05:11 PM UTC

    This incident has been resolved.

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