Resolved after 5 days 19 hours, affecting Email, on March 13, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- investigating Mar 18, 2025, 04:29 AM UTC
We are investigating intermittent email delivery issues affecting some users on the Verify Global email system. Impacted users may experience delays or Non-Delivery Reports (NDRs). If you are affected, please open a ticket on the Verify Global Support Portal (https://support.verifyglobal.com/) and include relevant details. We are actively working to resolve the issue and will share further updates as they become available.
- identified Mar 18, 2025, 06:57 PM UTC
We have identified the cause of email delays and are implementing a fix to restore normal delivery.
- monitoring Mar 18, 2025, 09:00 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 19, 2025, 02:09 AM UTC
This incident has been resolved.
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