Verify Outage History

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Pingoru has recorded 39 incidents for Verify: 4 in the last 12 months and 1 in the last 90 days.

Source: status.verifyglobal.com

39incidents recorded
4last 12 months
1last 90 days
85 minutestypical duration

Incidents, newest first

Notice August 10, 2026 Texas Irving Network Outage 12m

Started Aug 10, 2026, 12:52 PM UTC· resolved Aug 10, 2026, 01:05 PM UTC

  1. investigating Aug 10, 2026, 12:52 PM UTC

    We are currently investigating this issue.

  2. resolved Aug 10, 2026, 01:05 PM UTC

    This incident has been resolved.

Read the full incident report →

Major May 11, 2026 Verify Data Center Outage 2h 26m SPP, Enterprise Portal, Email

Started May 11, 2026, 04:15 PM UTC· resolved May 11, 2026, 06:42 PM UTC

  1. investigating May 11, 2026, 04:29 PM UTC

    We are currently experiencing a service disruption due to a power outage at our California data center facility. Updates will be provided regularly as the situation progresses, and we will notify you as soon as full service has been restored.

  2. identified May 11, 2026, 05:16 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 11, 2026, 06:01 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 11, 2026, 06:42 PM UTC

    This incident has been resolved.

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Critical March 20, 2026 Verify Global Support Portal Currently Unavailable 27m Support*

Started Mar 20, 2026, 05:43 PM UTC· resolved Mar 20, 2026, 06:11 PM UTC

  1. investigating Mar 20, 2026, 05:43 PM UTC

    We are currently investigating this issue.

  2. identified Mar 20, 2026, 06:06 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Mar 20, 2026, 06:11 PM UTC

    This incident has been resolved.

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Critical February 19, 2026 Service Disruption 2h 30m SPP, Enterprise Portal, Email

Started Feb 19, 2026, 10:00 PM UTC· resolved Feb 20, 2026, 12:31 AM UTC

  1. investigating Feb 19, 2026, 10:00 PM UTC

    We are currently investigating this issue.

  2. identified Feb 20, 2026, 12:02 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Feb 20, 2026, 12:14 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Feb 20, 2026, 12:31 AM UTC

    This incident has been resolved.

Read the full incident report →

Major July 27, 2025 Service Temporarily Unavailable 4h SPP, Enterprise Portal, Email

Started Jul 27, 2025, 12:37 PM UTC· resolved Jul 27, 2025, 04:37 PM UTC

  1. investigating Jul 27, 2025, 02:37 PM UTC

    We're experiencing a temporary service interruption. Our team is working to restore normal operations as quickly as possible. Thank you for your patience.

  2. monitoring Jul 27, 2025, 04:05 PM UTC

    The issue has been resolved and we are bringing services back online.

  3. resolved Jul 27, 2025, 04:37 PM UTC

    All services have been restored and are operating normally.

Read the full incident report →

Notice April 3, 2025 Verify Global Email – OWA Login Page Not Loading for Some Users 15h 14m Email

Started Apr 03, 2025, 03:01 PM UTC· resolved Apr 04, 2025, 06:16 AM UTC

  1. monitoring Apr 03, 2025, 03:01 PM UTC

    Following last night's successful email maintenance, we are seeing isolated reports of users unable to load the Outlook Web App (OWA) login page at https://mail.verifyglobal.com. This is not a system-wide issue but is instead related to residual browser cache from the previous email environment. If you are experiencing trouble accessing OWA, we recommend clearing your browser cache and trying again. You can also open the URL in a private or incognito browser window. In many cases, performing a hard refresh on the page (by pressing Ctrl + F5) will resolve the issue immediately. We will continue to monitor the environment, but no changes to mail services or backend systems are required at this time. If you continue to experience issues, please open a ticket on the Verify Global Support Portal.

  2. resolved Apr 04, 2025, 06:16 AM UTC

    We’ve completed monitoring and are no longer receiving reports of difficulty accessing the Outlook Web App (OWA). If you continue to experience any issues, please open a ticket on the Verify Global Support Portal.

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Minor March 13, 2025 Verify Global Email Delivery Issues 5d 19h Email

Started Mar 13, 2025, 07:00 AM UTC· resolved Mar 19, 2025, 02:09 AM UTC

  1. investigating Mar 18, 2025, 04:29 AM UTC

    We are investigating intermittent email delivery issues affecting some users on the Verify Global email system. Impacted users may experience delays or Non-Delivery Reports (NDRs). If you are affected, please open a ticket on the Verify Global Support Portal (https://support.verifyglobal.com/) and include relevant details. We are actively working to resolve the issue and will share further updates as they become available.

  2. identified Mar 18, 2025, 06:57 PM UTC

    We have identified the cause of email delays and are implementing a fix to restore normal delivery.

  3. monitoring Mar 18, 2025, 09:00 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 19, 2025, 02:09 AM UTC

    This incident has been resolved.

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Major March 7, 2025 Email Delivery Issues 45m Email

Started Mar 07, 2025, 10:25 PM UTC· resolved Mar 07, 2025, 11:11 PM UTC

  1. investigating Mar 07, 2025, 10:25 PM UTC

    We are currently investigating email delivery issues to external recipients. Messages should continue to resend

  2. resolved Mar 07, 2025, 11:11 PM UTC

    This incident has been resolved.

Read the full incident report →