Resolved after 2 hours 26 minutes, affecting SPP and Enterprise Portal and 1 more, on May 11, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
SPPEnterprise PortalEmail
Update timeline
- investigating May 11, 2026, 04:29 PM UTC
We are currently experiencing a service disruption due to a power outage at our California data center facility. Updates will be provided regularly as the situation progresses, and we will notify you as soon as full service has been restored.
- identified May 11, 2026, 05:16 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring May 11, 2026, 06:01 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 11, 2026, 06:42 PM UTC
This incident has been resolved.
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