Salesforce dependency disruption

Update timeline

1. identified Sep 16, 2026, 12:58 PM UTC

   Salesforce is experiencing an ongoing service disruption that may cause delays, intermittent errors, or temporary unavailability in features and workflows that depend on Salesforce. Salesforce is rolling out a fix and reports that most affected instances are recovering. Some instances continue to experience errors while additional recovery steps are completed. A full resolution time has not yet been confirmed. Further updates will be shared as more information becomes available. https://status.salesforce.com/incidents/20004433

2. monitoring Sep 16, 2026, 05:35 PM UTC

   Monitoring — Salesforce dependency recovery Salesforce reports that service health has remained stable since 15:26 UTC, with no confirmed ongoing impact related to this incident. The mitigation remains in place while Salesforce completes final validation and applies additional preventive measures. We are keeping this incident open pending confirmation of full resolution and will share further updates as available. https://status.salesforce.com/incidents/20004433

3. resolved Sep 16, 2026, 07:35 PM UTC

   Resolved Salesforce dependency disruption Salesforce has confirmed that service stability and performance have returned to expected levels and has declared the incident resolved. We are closing this incident. Salesforce will conduct a review to determine the underlying cause and identify measures to prevent recurrence.